We performed a comparison between Salesforce Sales Cloud and Vtiger CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Salesforce highlights what are we selling in different regions and which regions or areas offer opportunities. We are able to view sales by month, quarter or year."
"It is a very good tool. There are a lot of interesting features. It is one of the best solutions."
"The tracking and monitoring of daily activities within each account is the most valuable aspect of Salesforce Sales Cloud. It allows for staying informed about ongoing activities, ensuring comprehensive visibility into the progress made within each account on a regular basis. Additionally, the plugins that are available, such as ZoolInfo are useful."
"This solution offers a good user experience. It is easy to learn and use, even for those who are using it for the first time."
"Salesforce Sales Cloud is very user-friendly, and simple to create dashboards and extract the reports. Additionally, it integrates well with other applications."
"It is nice to have the install base information at your fingertips when you look up a company."
"The most beneficial aspect of Salesforce Sales Cloud is my development life cycle will have been shortened."
"I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"The scalability could improve by a small amount."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"It is a bit pricey."
"The deployment of data from the development environment to production is also a weaker point because their solution is not powerful."
"I don't like the way parent-child relationships work in transactions between records in Salesforce Sales Cloud. NetSuite is a little bit more user-friendly in that sense. Salesforce Sales Cloud requires that you build everything from scratch. I don't like that. It leaves a lot of thinking and solutions to the consultants and the process is more prone to errors."
"Applications that can help with migrating data over from the sandbox to production would make it easier because sometimes change sets can be bulky and they're not always as effective. This can be frustrating when you make a lot of changes and try to put those changes into production."
"The cost of this solution could be improved."
"The licensing price could be cheaper."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
Salesforce Sales Cloud is ranked 2nd in CRM with 101 reviews while Vtiger CRM is ranked 30th in CRM with 3 reviews. Salesforce Sales Cloud is rated 8.4, while Vtiger CRM is rated 7.6. The top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement, whereas Vtiger CRM is most compared with Odoo. See our Salesforce Sales Cloud vs. Vtiger CRM report.
See our list of best CRM vendors and best Sales Force Automation vendors.
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