We compared SentinelOne Singularity Complete and ThreatLocker Protect based on our user's reviews in several parameters.
Based on user reviews, SentinelOne Singularity Complete and ThreatLocker Protect both have strengths in advanced threat detection and customer support. However, while SentinelOne's focus is on comprehensive protection and ease of use, ThreatLocker excels in providing granular control and visibility over file activities. SentinelOne users appreciate the platform's AI technology and user-friendly interface, while ThreatLocker users value its seamless integration with existing systems and effectiveness in preventing unauthorized access. Overall, both products have received positive feedback from users, with SentinelOne standing out for its proactive security measures and ThreatLocker for its granular control features.
Features: SentinelOne Singularity Complete stands out with its comprehensive threat detection, advanced AI, intuitive interface, and swift response to emerging threats. In contrast, ThreatLocker Protect offers advanced threat detection, seamless integration, ease of use, reliable blocking, granular control, and visibility over file activities.
Pricing and ROI: SentinelOne Singularity Complete and ThreatLocker Protect differ in terms of setup cost. Users have expressed their perspectives on the pricing, setup cost, and licensing of both products. While customers have shared insights about the cost-effectiveness and ease of setting up ThreatLocker Protect, opinions on the setup cost of SentinelOne Singularity Complete are also available., The ROI for SentinelOne Singularity Complete is driven by its comprehensive protection, real-time threat detection, and proactive security measures, while ThreatLocker Protect offers significant value and returns by enhancing security, preventing threats, and minimizing potential damages.
Room for Improvement: Users have provided feedback on SentinelOne Singularity Complete that highlights the need for improvements in system performance, user interface, customization options, reporting capabilities, and integration with other security solutions. On the other hand, for ThreatLocker Protect, user feedback specifically focuses on identifying the product's drawbacks.
Deployment and customer support: The user reviews for SentinelOne Singularity Complete indicate that the timeframe for deployment and setup are generally the same and should be considered together. However, the user reviews for ThreatLocker Protect highlight the variability in the time required for deployment, setup, and implementation phases., Customer service for SentinelOne Singularity Complete has been positively praised for its prompt and helpful assistance, as well as reliable and efficient support staff. On the other hand, ThreatLocker Protect's customer service also receives high praise for its prompt and helpful assistance, knowledgeable and efficient support team, and commitment to customer satisfaction.
The summary above is based on 148 interviews we conducted recently with SentinelOne Singularity Complete and ThreatLocker Protect users. To access the review's full transcripts, download our report.
"The solution was relatively easy to deploy."
"The product's initial setup phase is very easy."
"The product detects and blocks threats and is more proactive than firewalls."
"It is stable and scalable."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"NGAV and EDR features are outstanding."
"The stability is very good."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The most valuable features include the agent installation and update processes."
"The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform."
"I have been a Mac guy for twenty years, and the feature parity and the capabilities of a Macintosh agent are unparalleled in the industry. It is the first anti-malware and antivirus that does not make you feel that you bought the wrong processor. It is really good and lightweight."
"The tool has helped us streamline and centralize things with a single solution. We are a small organization with a handful of people managing multiple sites. It is a simple tool with an easy-to-use UI. The product has an intuitive and up-to-date GUI."
"SentinelOne Singularity Complete, together with SentinelOne Vigilance, is an EDR tool with capabilities such as these, which I found valuable: the dashboard that shows you all the information and the power to either manually or automatically quarantine issues or threats in the environment."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"The solution is both stable and scalable."
"The most valuable features are forensic investigation and ransomware prevention."
"The sandbox functionality is fantastic."
"The most valuable feature is selective elevation, which allows elevating an individual process to admin privilege without granting admin privilege to that user, which has been by far the most useful feature outside of the overall solution itself."
"Feature-wise, the learning mode and the fact that it's blocking everything are the most valuable. I don't see why more companies don't use the type of product."
"Using ThreatLocker is effortless because I can access it from an app on my phone, so I can help clients after hours. My client had an issue while I was at dinner, and I didn't have a tech on the problem, but I could deal with it from my phone. I can see what the client is doing and approve or deny it. It helps me deliver better service to my clients when they need it."
"While it can be frustrating at times, we appreciate the low-level security provided by the application whitelist."
"The interface is clean and well-organized, making it simple to navigate and find what we need."
"Application control, ring-fencing, and storage control are the most important features, followed closely by elevation."
"We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running."
"The SIEM could be improved."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution should address emerging threats like SQL injection."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The biggest thing for me in terms of improvements is the online console. There are frequent updates, and sometimes we'll get a little agitated getting signed in."
"I would appreciate seeing the browser extension react more effectively to events, going beyond mere detection."
"SentinelOne can improve by having better integration with Active Directory."
"They can improve the administrative interface. They can make it more user-friendly."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
"The channel policy has room for improvement."
"There are features that I would like them to add. They have little to do with endpoint protection, but if they could add encryption and DLP on, it would make it even better."
"We identified several areas that we would like to see improved."
"Something we have come up against a couple of times is that we have two clients that are software developers. They create software that doesn't have digital signatures and that's not easy to categorize or whitelist with ThreatLocker. We have to go in and make custom rules to allow them to do their work and to be protected from malicious threats."
"ThreatLocker Allowlisting needs to improve its user interface and overall workflow."
"If you have a thousand computers with ThreatLocker agents on them, when you approve or create a new policy saying that Adobe Reader that matches this hashtag and meets certain criteria is allowed to be installed, it applies at the top level or the organization level. It applies to every computer in the company. When you make that new policy and push it out and it goes out and updates all of the clients. Unfortunately, at this time, it does not look like they stagger the push-out."
"ThreatLocker could offer more flexible training, like online or offline classes after hours. The fact that they even provide weekly training makes it seem silly to suggest, but some people can't do it during the day, so they want to train after work. They could also start a podcast about issues they see frequently and what requires attention. A podcast would be helpful to keep us all apprised about what's going on and/or offline training for those people who can't train during the week."
"The reporting could be improved."
"There are some times when applications get submitted, the hashes don't really line up."
"Adding applications to the allowlist can sometimes feel overwhelming."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews while ThreatLocker Protect is ranked 26th in Endpoint Protection Platform (EPP) with 13 reviews. SentinelOne Singularity Complete is rated 8.8, while ThreatLocker Protect is rated 9.2. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of ThreatLocker Protect writes "Integration is simple, deployment is straightforward, and extensive well-written documentation is available online". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, Darktrace, CrowdStrike Falcon, Datto Endpoint Detection and Response (EDR) and Check Point Harmony Endpoint, whereas ThreatLocker Protect is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Huntress, GravityZone Business Security and Fortinet FortiClient. See our SentinelOne Singularity Complete vs. ThreatLocker Protect report.
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