We performed a comparison between ServiceNow Discovery and Tanium based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I am impressed with the tool's incident problem change management."
"Most fields on our forms are auto-filled, reducing manual maintenance for our infrastructure team. Post Discovery implementation there is hardly any maintenance."
"We can find servers or services we were unaware of and stumble on vulnerabilities from those devices."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"It is a stable solution...The initial setup of the product is straightforward."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The initial setup is pretty easy."
"We mostly use the solution's ITSM and ITOM capabilities in most workflows."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"Tanium's most valuable feature is its instant discovery aspect."
"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."
"Tanium’s linear-chain architecture is valuable."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"The security features are very valuable."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"Instead of AI, even GenAI should be introduced in ServiceNow Discovery."
"Improvements are required with the scripts used to collect the information from servers."
"Application discovery could be improved. And, right now, ServiceNow needs to be coupled with another solution in order to verify information."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"Its integration with legacy apps is one area for improvement. ServiceNow Discovery offers out-of-the-box reports, and though that's okay, allowing easier report customization would improve the solution."
"I find it valuable to enhance IP address management. I've been in this field since around 2011, and my experience since then has revolved around automation, deployment, distribution, and comprehensive inventory management, all crucial for deploying various components, including patches. When we talk about patch management or vulnerability management, it's more complex than just applying patches; sometimes, you need to undergo significant upgrades or phase out old components for new ones, and this can turn into a substantial project, explaining why vulnerabilities persist. Now, the role of ServiceNow Discovery and security operations, or at one point, looking at vulnerability management in ServiceNow Discovery, is crucial. It allows you to identify vulnerabilities on assets and, with the addition of discovery, service mapping, and event management, you gain a business context for these vulnerabilities. It's not merely about knowing they exist on a server; it's about understanding which services are responsible for critical business processes or transactions, like payroll. This knowledge changes the approach and execution of vulnerability remediation."
"The product should improve its customer interface, web interface, and front end. I would like to see the integration of keyboard chat with the solution."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"The reporting could be improved."
"The solution lacks mobility."
"We had some issues with the solution's OS upgrade."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"The solution can give a lot of false positives."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"They could improve the UI."
"The most painful thing is the interface. It's a bit unclear sometimes."
ServiceNow Discovery is ranked 3rd in Server Monitoring with 38 reviews while Tanium is ranked 10th in Server Monitoring with 15 reviews. ServiceNow Discovery is rated 8.0, while Tanium is rated 7.4. The top reviewer of ServiceNow Discovery writes "Valuable relationship building that discovers and auto-builds to make cleanup easy". On the other hand, the top reviewer of Tanium writes "Useful tool for vulnerability management and deploying applications, needing improvement in its OS upgrade". ServiceNow Discovery is most compared with Microsoft Configuration Manager, Lansweeper, ScienceLogic, AWS Cloud Map and SolarWinds Server and Application Monitor, whereas Tanium is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Configuration Manager, Qualys VMDR and Tenable Security Center. See our ServiceNow Discovery vs. Tanium report.
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