We performed a comparison between SolarWinds NPM and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
"The most valuable feature of SolarWinds NPM is the performance monitoring to see the memory, and CPU utilization."
"Can easily be interconnected with other management systems."
"The most valuable features are language support and technical support."
"The most valuable feature of this solution is the alerts."
"I can do everything remotely, including running PowerShell scripts or performing standard updates."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"This is a good, stable network monitoring solution for devices."
"The most valuable feature is the monitoring of resources."
"WhatsUp Gold is very easy to deploy."
"It is stable."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The documentation is very good."
"The installation and configuration process are easy."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"Sometimes there are issues when upgrading to a new version of the product."
"Scalability is a bit tricky because it requires more gateways in order to get the performance you may need. It also requires a lot of licensing."
"Consolidation of platforms would provide a smoother experience."
"Technical support and releases are not particularly reliable."
"The solution's network discovery and node addition processes need more work."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"The interface could be made more user-friendly."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"We can never achieve or get a good picture of the network topology."
"Regional product team support is not very good."
"I think there are a few bugs now. Although they give some resolution for this, we cannot share the network remotely because of our company policy."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"The interface needs some work."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
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SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. SolarWinds NPM is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Nagios XI, whereas WhatsUp Gold is most compared with Grafana, Zabbix, PRTG Network Monitor, Nagios XI and ManageEngine OpManager. See our SolarWinds NPM vs. WhatsUp Gold report.
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