We performed a comparison between SPAMfighter and TitanHQ SpamTitan based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, ESET and others in Anti-Malware Tools."SPAMfighter's best features are the specific quarantine and the website where you can release your spam whitelisting and blacklisting."
"If it can stop all the garbage from getting through, then it is definitely a time saver. It is more protecting our employees than anything. We just want to make sure that we can do everything that we can do to try and prevent people from clicking on bad stuff or having to deal with bad stuff. It is easier to prevent it from coming into the network."
"It's catching things that might otherwise have gotten through in the past. That was when we were working with a site that didn't put emails through two antiviruses before they got to our system."
"It is a very easy product to use. There is one interface that services all our clients' health. Once learning the interface, we don't have to learn another one for each client. It is the same interface, which is valuable. Therefore, we find the single interface the most valuable since I have a very small team. I don't have one or two people dedicated to just SpamTitan. We all need to learn the interface and be fluent in it. So, having a unified single interface is a big deal for us. I don't have to teach my people five different interfaces in order to be managing a product. They use one interface for all our clients. It is a single pane of glass, which is huge for us."
"The initial setup was relatively easy."
"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists."
"It lowers the amount of junk email you have to go through and delete."
"Another good feature, related to geo-blocking, is the ability to specify exemptions. We discovered that some of our customers, even though they are located in Canada, have an Exchange Server sitting in Japan or in the Netherlands. It seems they have branches or their head office in other countries. Having this exception feature is helpful."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"SPAMfighter is a little tedious to configure and requires some technical knowledge to understand it."
"The only improvement that comes to mind is updates. We are technically on TitanHQ's private cloud. We are responsible for updating our platform when a new version comes out. I would personally prefer to have SpamTitan just notify me, and say, "At this specific time on this specific day, we will be upgrading you to the newest platform.""
"As a Danish company, it would be great to see a Danish translation for the UI."
"There is room for improvement in automation; better wizards for deployment, for example."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this."
"The admin user interface is very granular. Anyone who is in IT can relate to the statement: "With anything granular, there is going to be a little bit of complexity." It can be difficult, on a layer-by-layer basis, to wrap your head around it. Because the administration interface is so granular, some of the categories and some of the settings end up in really odd places. It's hard to figure out where a certain setting is sometimes."
"Emails from companies we work with often get flagged, and I have to go in and release them. For example, I made a hotel reservation today from Marriott that got blocked. I'm sure hotels spam people, but I wish there was a way to know that the email was to confirm my reservation and for it to allow that through."
"The documentation for how to configure it could be better. Sometimes, it was confusing. When we were onboarding with them, the documentation was a little bit vague on how to configure the DNS server and our email server."
SPAMfighter is ranked 34th in Anti-Malware Tools with 1 review while TitanHQ SpamTitan is ranked 4th in Anti-Malware Tools with 77 reviews. SPAMfighter is rated 7.0, while TitanHQ SpamTitan is rated 9.0. The top reviewer of SPAMfighter writes "Useful quarantining features but can be tedious to configure". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Outdated user-interface and offers basic functionality, they have great marketing but only deliver the basics". SPAMfighter is most compared with , whereas TitanHQ SpamTitan is most compared with Microsoft Defender for Office 365, Barracuda Email Protection, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP) and Avanan.
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