We performed a comparison between Symantec Endpoint Detection and Response and Trend Vision One based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"I get alerts when scripts are detected in the environment."
"The stability is very good."
"The most valuable feature is the analysis, because of the beta structure."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product's initial setup phase is very easy."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The solution does all that we expect it to do."
"Symantec Endpoint Detection and Response is stable."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The solution is scalable."
"I have had absolutely no problem with using this solution, it really works well."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"The security is good."
"What I like the most about Trend Micro XDR is that the detection and response domain extends to the network. It goes beyond the endpoint and includes data about the network which lets you pinpoint patient zero as well as the root cause of the attack."
"Scaling is not a problem at all."
"The search features help us try to correlate information and identify any suspicious activity."
"We haven't had any issues with configurations or customizations."
"The most important thing for us as a customer is that we can spend more time in other places as it's simpler to have that overview. We have much more time for other tasks."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"I like XDR's workbench feature and observed attack technique. It generates an alert once certain conditions are met. For example, let's say there's a threat called malicious.exe being deployed on your system. It will generate an alert with information like the file path, location, hash, etc. You also see a relational matrix showing how that file was executed and which processes were installed."
"We've found the pricing to be reasonable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The dashboard isn't easy to access and manage."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The support needs improvement."
"The only minor concern is occasional interference with desired programs."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Cannot be used on mobile devices with a secure connection."
"It should be easier to deploy Symantec's client for end-users."
"The Symantec portfolio is not big enough to cover the organization in all 360 degrees."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"A significant deterioration in customer support."
"The network forensics feature could be improved."
"They do need to minimize the number of agents installed on a server."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"I would like to see better scanning capabilities."
"A room for improvement in Trend Micro XDR is more visibility into the alerts. We do get alerts from the solution, but when we are away, we need to have more visibility."
"I think that continued optimization of the environment towards automation and orchestration, a kind of layer that sits underneath all of the technologies, would be extremely important."
"Vision One's search could be improved. While the platform is very user-friendly, the search feature uses terms that aren't as intuitive."
"The support documentation could be more comprehensive."
"It should integrate with more tools. There are a lot of tools that can do the PTP dump."
"The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR."
"Also, XDR should improve its coverage of the latest IOCs. Their suspicious object management works, but the coverage should be improved. It will take one or two months to get those things covered. XDR will detect on a behavioral basis, but these databases will not get updated daily like some other solutions. If you're dealing with new ransomware or malware, it may take around a month before it's covered by Trend Micro."
"The automation capabilities on-premises could be improved, as we currently have to manually activate servers and push policies."
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Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. Symantec Endpoint Detection and Response is rated 7.6, while Trend Vision One is rated 8.6. The top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR, CrowdStrike Falcon and Trellix Endpoint Security (ENS), whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Vision One Endpoint Security, Microsoft Defender XDR, SentinelOne Singularity Complete and Elastic Security. See our Symantec Endpoint Detection and Response vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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