We compared Zerto and Veeam Backup & Replication based on user reviews in five categories. We reviewed all of the data, and you can find the conclusion below.
Features: Users say Zerto offers excellent data protection, and it’s easy to create VMs. Zerto users also like its real-time replication features. Veeam is commended for its dependability, flexibility, and user-friendly interface. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication. Veeam Backup & Replication would benefit from improved integration with different technologies as well as simplified implementation and troubleshooting processes.
Service and Support: Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved. Veeam's support is generally viewed as helpful, responsive, and knowledgeable, but a few customers have reported slow response times and a lack of expertise in certain areas.
Ease of Deployment: The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions. Veeam’s setup is commonly seen as uncomplicated, but there may be a slight learning curve.
Pricing: Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost. Some users find Veeam Backup & Replication to be affordable, while others deem it expensive.
ROI: Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow. Veeam offers a budget-friendly solution, quick implementation, and strong protection for client data centers.
Comparison Results: Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better. Veeam Backup & Replication is considered a dependable, flexible solution. However, some users had issues with implementation and integration.
"It has an intuitive interface, and it provides us with successful backups without needing to tweak or do any adjusting. We just set it up and like their ad says, "It Just Works.""
"The technical support is excellent. It's one of the best I've met so far."
"Veeam Backup Replication is stable I have not had any problems."
"Very reliable and easy to use."
"The product allows us to use data more efficiently, reducing the cost of storage and backup time. It is vital to have data available in the shortest possible time."
"It's scalable."
"The most valuable feature is the instant recovery."
"The most valuable feature is the continuous backup."
"We use to use VMware replication appliances to attempt to replicate our VMs to remote locations and servers, but Zerto's one-to-many replication options with deduplication have made the process much simpler without having to constantly worry about the versions of each driver."
"The most valuable features are the continuous streaming, that it takes very little CPU usage — it doesn't affect production — and the recovery time is very short."
"The most valuable feature of this solution is the live migration."
"Zerto ensures a smooth transition during a disaster when we need to automatically switch from our primary environment to our recovery one."
"During a failover to a DR site, Zerto can automatically change the IP address of servers."
"The ease of use is one of the best features. Previously, we were using Site Replication Manager with VMware and it was a little bit cumbersome. With Zerto, we liked the fact that it was hardware-agnostic and we were able to spin it up pretty quickly and get it working."
"Zerto's ability to test failovers with a record of how long it takes to fail the motor is beneficial, as it allows us to know the timing in the event we have to do it live."
"The migration and ease of use are valuable. It is easy to set up and easy to flip. We just need to click on Move."
"It would be preferable if they could introduce a complete Linux version instead of relying solely on Microsoft for management. There should be a unified integration of all their products. Currently, there are various products like cloud backup and others that exist separately. It would be better if they could create a single comprehensive platform or product, as opposed to having disparate products that lack proper communication between them."
"Recovery speed is slow. Full recovery on large machines (1TB+) takes too long"
"The scalability of the product in large organizations is an area of concern where improvements are required."
"It needs to offer an automatic check for backups."
"Additional executive summary reports for the entire infrastructure would be a nice to have."
"Limited support for environments other than VMware or Microsoft."
"In Linux, I suggest you backup for a PostgreSQL database."
"I would like a solution for SAP systems to be included."
"I don't like the evacuation process. The host evacuation process could be a little simpler too. It takes our maintenance a bit longer, when we are doing host maintenance, because we still need to evacuate the vRAs manually. I know they tried to make it more automatic, but it is not quite there yet."
"Some of the features need improvement. One would be, as you're creating a Move group or a VPG, as they call it, it should either autosave or have the ability so that you can save it for coming back to later because if the setup times out, you lose all your work. That would be a nice improvement to have."
"It has some quirks. We have quirks with appliances. Some things don't really work as expected, but it is minor."
"The technical support response needs improvement."
"They had a bug recently that has come up and caused some issues. They currently have a bug in their production versions that prevents their product from functioning in some scenarios, and we have hit a few of those scenarios."
"You can create a VPG and put anywhere from one to 17 servers in that group. We build them one by one. If something changes in VMware, it would be nice to be able to go in and change that VPG, having it update without messing up. When you change them now, it only applies to the copies from the points when you changed it. I wish it would purge that older data from the past. Right now, we have to build a new VPG, which is not a big deal as it is just a few screens."
"Another thing that would help would be a recommender, or some type of tool that says, 'Hey, you're not conforming to best practices.' It would do a conformance or compliance check to tell you if your VPGs are set up according to best practices and whether your Zerto clusters are set up optimally. It would see if you have HA enabled and whether your alerting is turned on."
"The RPO for our SQL server has room for improvement."
Veeam Backup & Replication is ranked 1st in Disaster Recovery (DR) Software with 329 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. Veeam Backup & Replication is rated 8.6, while Zerto is rated 9.0. The top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Veritas NetBackup and Dell PowerProtect Data Manager, whereas Zerto is most compared with VMware SRM, Rubrik, Dell RecoverPoint for Virtual Machines, VMware Cloud Disaster Recovery and Azure Site Recovery. See our Veeam Backup & Replication vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors, best Backup and Recovery vendors, and best Cloud Backup vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
