We performed a comparison between VMware Carbon Black Cloud and VMware Carbon Black Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The most valuable feature is the analysis, because of the beta structure."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The price is low and quite competitive with others."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Impressive detection capabilities"
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."
"The detection response and quarantining are very good features."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"Integration and scalability are the most valuable."
"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"The whole purpose of the product, like application control, is very good, and also if you need to update some policies, it works well and instantly."
"The EDR and reports were helpful in improving our organization."
"The product's most valuable feature is its ability to be fully integrated with the VMware environment."
"The threat analysis functionality is good."
"Behavioral Monitoring stops known malicious events before they even begin."
"I feel that the initial setup was straightforward and not complex."
"The visibility provided has been great."
"The most valuable asset is the time-lining capability for any breach activity."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution is not user-friendly."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Intelligence aspects need improvement"
"The dashboard isn't easy to access and manage."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The cloud console has a lot of bugs and issues in the analysis part."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The solution can only handle about 500 bans or blocks."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"Training and education for both partner and customer, including product marketing need to be improved."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"One area for improvement is the maturity of its vulnerability features."
"Its compatibility can be improved. It did crash a server during deployment, which is not something that I want to happen. Its deployment should also be easier. The whole deployment cycle needs to be simplified. It is an enterprise solution, and to set it up right now, you have to be an expert."
"It would be nice to have additional forensic tools that you can build into the back end."
"The tech support communicates, but it's just not with movement."
"This solution could have greater granular control on how certain applications work."
"The application control can be improved. It should also have an automatic update of the agents."
"Certain settings have limitations. For example, I cannot manually block some malware activities."
"The endpoint machines need improvement."
"In the past, we've seen some stability issues in the latest version releases. We tend to hang back one version just to make sure issues are fully resolved to avoid user disruption."
VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews while VMware Carbon Black Endpoint is ranked 1st in Security Incident Response with 63 reviews. VMware Carbon Black Cloud is rated 8.4, while VMware Carbon Black Endpoint is rated 7.8. The top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". On the other hand, the top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". VMware Carbon Black Cloud is most compared with Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR, whereas VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete, Trend Micro Deep Security and Cisco Secure Endpoint. See our VMware Carbon Black Cloud vs. VMware Carbon Black Endpoint report.
See our list of best Security Incident Response vendors and best Endpoint Detection and Response (EDR) vendors.
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Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection and Response (EDR). We reviewed both and chose the CB Defense.
CB Defense is a next-generation antivirus and endpoint security solution. It uses machine learning and behavioral analytics to monitor endpoint activity and discover malicious activity. Once CB Defense detects a threat, it efficiently blocks harmful apps. It not only prevents any known threats but also prevents suspicious applications from running.
One of the advantages of CB Defense is that it protects multiple types of devices (desktops, laptops, and servers). It is a solution that works well for small and large organizations. We like the ease of use and visibility of the management portal. You can see the activity on all protected endpoints. Configuring policies is simple, too.
The only downside of CB Defense is that you cannot scan individual files on the endpoint.
Carbon Black Endpoint Detection and Response (EDR) is geared more to security operation center teams (SOC) with hybrid or on-premises environments. Unlike CB Defense, Carbon Black EDR stores endpoint activity data. This feature helps security analysts visualize the attack kill chain. Although focused on an on-premises environment, the platform uses the VMWare Carbon Black Cloud’s threat intelligence.
CB Response enables security teams to investigate an endpoint for suspicious activity. An advantage is that you can perform different types of investigations. Other advantages include seeing the process tree view of the endpoint and isolating and pulling files from a host. We also liked that you can see a timeline of changes made to a system. The defensive abilities are not as advanced as CB Defense, though.
Conclusion
Both solutions protect endpoints with advanced features. CB Defense is more useful for organizations. CB EDR offers deeper investigation features so that it could be a better solution for SOCs.