The product is unsuitable for organizations that want to utilize WAF features and have critical applications to finetune security policies to allow or disallow various parameters and configurations. The product doesn’t provide a view of our applications' traffic or what is being blocked. There is no custom reporting or dashboard view. There are very minimal uses that we can get from the product. Other WAF tools give us a lot of insights into our traffic and options to finetune and configure firewall policies. The product should give users more flexibility to customize their security policies according to their requirements. Currently, the solution has high-level services like Load Balancer and CDN. The tool could extend the services to low-level services like servers and databases. Sometimes the customer does not want the standard or recommended path given by AWS, like CDN or ALB. Usually, the customers want to use their own Load Balancer and CDN solution. The tool notifies us about the final event, but there is no insight into the event. For example, if we have a DDoS alert, it only gives us five IPs or locations. It is enough for new users. However, if a customer wants more details, it is not available in the product.
