Lakshmi Prasada Reddy Nandyala - PeerSpot reviewer
Senior Consultant at Techdemocracy LLC
Real User
Top 5Leaderboard
A user-friendly tool with easy GUI
Pros and Cons
  • "I find the solution’s features like section management, password management, and analytics valuable."
  • "There are three types of endpoints. If we need to use them in the solution, then we need to purchase the licenses separately. The tool needs to improve its licensing."

What is our primary use case?

There are three components for BeyondTrust. Password Safe is where we privilege the accounts like server accounts, domain accounts, local accounts, or custom third-party applications. We use the application to monitor and fix the recordings of third-party applications. You can also use it for Cisco integrations and multi-factor authentication.

What is most valuable?

I find the solution’s features like section management, password management, and analytics valuable.

What needs improvement?

There are three types of endpoints. If we need to use them in the solution, then we need to purchase the licenses separately. The tool needs to improve its licensing.

For how long have I used the solution?

I have been using the solution for four and a half years.

Buyer's Guide
BeyondTrust Endpoint Privilege Management
June 2024
Learn what your peers think about BeyondTrust Endpoint Privilege Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,649 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. There are around 10,000 users for the solution in our organization.

How was the initial setup?

The tool’s setup is straightforward compared to other products. The solution’s deployment depends on remote databases. We should also install a challenge-response code. For Password Safe, we need to install the EPM database, challenge-response code, etc.

What's my experience with pricing, setup cost, and licensing?

The product’s licensing is different for Windows, Linux, and Mac. The tool’s licensing is yearly.

What other advice do I have?

I would rate the solution an eight out of ten. You can deploy the solution to Azure, AWS, or on-premises. This solution will be very helpful for organizations for security purposes. The tool is very user-friendly. The solution’s graphic user interface is also very easy compared to other products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager II, Cyber Operations at OPTIV
MSP
Top 5
Manages the overall application life cycle and helps block unwanted applications
Pros and Cons
  • "The solution's least privilege enforcement has helped us ensure access is given to only the required people."
  • "How the accounts are presented in the solution's UI can be improved."

What is most valuable?

The solution's least privilege enforcement has helped us ensure access is given to only the required people.

What needs improvement?

Sometimes, it's difficult for other users to understand how accounts and servers are mapped, which is complex. How the accounts are presented in the solution's UI can be improved.

For how long have I used the solution?

I have been using BeyondTrust Endpoint Privilege Management for five to six years.

What do I think about the stability of the solution?

I rate the solution an eight out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution an eight out of ten for scalability.

How was the initial setup?

I rate the solution an eight out of ten for its ease of deployment and integration with our infrastructure.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

What other advice do I have?

The solution is doing a good job of enhancing the endpoint security posture by managing the overall application life cycle and helping us block unwanted applications. The solution's scanning feature helps identify the unmanaged accounts within the console itself. We do not have to do a DNA scan like CyberArk separately, which is a separate license.

The solution's least privilege enforcement has helped us ensure access is given to only the required people. It is easy to maintain the solution.

The solution helps identify the unmanaged accounts and then develop a plan for managing those transferred accounts, which were used as service accounts in multiple critical applications.

Users should have an in-house person to manage the environment. If they completely depend upon the vendors, they might be unable to do things at the right pace.

Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
PeerSpot user
Buyer's Guide
BeyondTrust Endpoint Privilege Management
June 2024
Learn what your peers think about BeyondTrust Endpoint Privilege Management. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,649 professionals have used our research since 2012.
System Administrator at MOI
Real User
Has good stability, but its customization features need improvement
Pros and Cons
  • "The solution's technical support is good."
  • "Its feature for establishing workflows needs improvement."

What is our primary use case?

We are using the solution to access the servers remotely.

What is most valuable?

The solution's most valuable feature is its ability to publish the application remotely instead of logging into the server. You can just run the software from the remote server. 

What needs improvement?

The solution's features for customizing access for the engineers, creating forms, and establishing workflows need improvement. Also, they should provide integration with VDI solutions. It would be great to run it from the Citrix Storefront or VMware Horizon.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable.

How are customer service and support?

The solution's technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution is easy to deploy. However, it is complex in terms of configuration and customization. The process takes nearly two weeks to complete.

What about the implementation team?

We implemented the solution with the help of two or three executives and an integrator.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is high.

What other advice do I have?

The solution's enterprise features align precisely with our organizational focus. I advise others to evaluate it and compare, considering the variations in each environment.

Overall, I rate it seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Solutions Architect at a tech services company with 10,001+ employees
Reseller
Straightforward, competitive price, and easy to deploy
Pros and Cons
  • "It is straightforward. It is a good technology, and it is made to do one single thing."
  • "They are doing good for now, but they should start to consider tight integration with Mac solutions. There should be more integration with Mac. There should be Active Directory (AD) Bridging. Thycotic and Centrify have it currently because they merged and joined forces, and it was a feature available in Centrify. So, basically, they joined forces to create a kind of perfect product. If you have a hybrid or mixed environment with Windows and Mac, your Active Directory can only manage or enforce policies on Windows, but what about your Mac devices? How do you control them? So, AD Bridging will act as a bridge to bring all your Mac devices into your Active Directory. This way you have full control over your entire environment."

What is most valuable?

It is straightforward. It is a good technology, and it is made to do one single thing.

What needs improvement?

They are doing good for now, but they should start to consider tight integration with Mac solutions. There should be more integration with Mac. There should be Active Directory (AD) Bridging. Thycotic and Centrify have it currently because they merged and joined forces, and it was a feature available in Centrify. So, basically, they joined forces to create a kind of perfect product. If you have a hybrid or mixed environment with Windows and Mac, your Active Directory can only manage or enforce policies on Windows, but what about your Mac devices? How do you control them? So, AD Bridging will act as a bridge to bring all your Mac devices into your Active Directory. This way you have full control over your entire environment.

For how long have I used the solution?

I have been selling this solution for three years.

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

It is scalable.

How are customer service and support?

I never had a problem for which I needed their technical support. The product is simple and easy to use. Our team is also capable of solving all the problems.

How was the initial setup?

It is easy to deploy. The deployment duration depends on how many servers or routers you have, what kind of IT stuff you need to grant access to, and how much stuff you have. I am referring to the entire environment with all the customers and all the users. If you have five routers, five firewalls, it might take up to two to three days to deploy the entire solution. It also depends on the number of administrators you have.

What's my experience with pricing, setup cost, and licensing?

Price-wise, it is very competitive. In our area, government entities and banks don't go for the monthly payment. It is a headache even for us in terms of finance and procurement to go for monthly payments. Quarterly might be more logical and reasonable, but the minimum that we go for is one year, and sometimes, we even try to compile and give one offering for three years.

What other advice do I have?

It is mainly deployed on-prem. About 95% of the sales that I do are on-prem solutions. That's because we're talking about security.

It is a good technology. I would definitely recommend this solution. I would never sell it if I can't recommend it. I would give it an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Windows Enterprise Engineer at a comms service provider with 1,001-5,000 employees
Real User
Stable, flexible, and offers good technical support
Pros and Cons
  • "Technical support is good."
  • "If you don't get the implementation right at the outset, you will struggle with the product."

What is our primary use case?

The primary reason for BeyondTrust was so that one administrator could use their password to log on to our server. The second reason was, we needed to use BeyondTrust to form some level of sharing. It's my understanding that Microsoft has this and we have this challenge of having a tier one and tier two. We wanted to do a structure like that. 

What is most valuable?

The solution can do so much. It's quite flexible.

It's a great tool.

It's nice to have admission tools without having to remember the password. You just have to click on whatever you need to do and you get temporary access. 

The product is stable.

Technical support is good.

What needs improvement?

We have installed BeyondTrust, however, it's not working as-is. There are two domains, and there's a trust between those two domains, however, just one of the domains is working. We've not been able to set it up such that we're able to use the second domain as well. That, unfortunately for us, that second domain is a valuable domain, it's very critical.

BeyondTrust is trying to find a way to do it, however, we do not need it for some time. It's working at least, however, there are some times where it just freezes out. We have to fall back on RDP to do BeyondTrust. That was part of the reason I was doing the comparison between BeyondTrust and Broadcom - to see if there was a way to resolve this.

The implementation process could be better. It's not as vast as we would like it to be.

If you don't get the implementation right at the outset, you will struggle with the product.

What do I think about the stability of the solution?

For the most part, the stability is good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We are actually working on scaling the solution currently. My understanding is that it is possible, and part of our plans, however, I can't speak to how easy it is to scale, or how much you can actually expand it.

How are customer service and technical support?

I haven't really dealt with technical support. I recall the team having to reach out during implementation and, as I recall, they were helpful and responsive and our team was satisfied with the level of support.

How was the initial setup?

The initial setup can be tricky in that, if you get the implementation wrong, it will affect everything and won't work as it is supposed to. 

That said, I was not a part of the implementation team, and therefore cannot discuss specifics. I can say that the deployment took some time, however.

What's my experience with pricing, setup cost, and licensing?

It's my understanding that we have a license that is paid monthly.

I don't have a view of the exact costs the company pays. It's not an aspect of the solution I deal with. Our management team deals directly with them.

Which other solutions did I evaluate?

I've looked into Broadcom to see if it could resolve some issues we were having under this product.

What other advice do I have?

We are a customer and an end-user.

I'm not sure which version of the solution we're on right now. I cannot speak to the exact version number we are using.

I would definitely recommend the product to other companies and users. For us, it's a very important organizational tool.

Overall, I would rate it at an eight out of ten. We're mostly quite satisfied with its capabilities.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user599004 - PeerSpot reviewer
Sr Platform Engineer at a construction company with 10,001+ employees
Vendor
Elevation rules reduce the number of users in administrator groups.

What is most valuable?

It elevates the user to perform admin tasks without the user being a part of an administrator group.

PowerBroker allows elevation of required actions or application and eliminates the need of user having full administrative access. There are immense security and administrative benefits associated with removing users administrative access on the workstation.

PowerBroker allows the elevation of certain actions based on different whitelisting abilities. This can range from restarting services, installing software and allowing applications that require administrative privileges to run.

It is very similar to the UAC components built into Windows but gives us a lot more control surrounding the elevation

How has it helped my organization?

Previously, all users were in the administrator group of their machines. Since PowerBroker elevates the user, we can remove the users from the administrator group. Thus, the machines become less vulnerable to attacks

What needs improvement?

Improve the ActiveX rule for websites.

For how long have I used the solution?

I have used this product for almost a year.

What do I think about the stability of the solution?

The software sometimes uses a lot of memory.

What do I think about the scalability of the solution?

We have not had any scalability issues.

How are customer service and technical support?

Technical support is mostly good.

Which solution did I use previously and why did I switch?

We didn’t use any previous solutions.

How was the initial setup?

It's a straightforward setup.

What's my experience with pricing, setup cost, and licensing?

Price seems to be a little on the higher side.

Which other solutions did I evaluate?

We evaluated Avecto.

What other advice do I have?

Make use of Polmon and Beyondtrust reporting console to create the elevation rules.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Security Engineer at Dig8Labs
Real User
Provides our clients with Session Management and state-of-the-art Password Management
Pros and Cons
  • "I'm a BeyondTrust partner and I have multiple deployments, four or five banks right now. The features that give us quite an edge compared to what our competitors are offering - like IBM or Thycotic - are the Session Management, that is quite a big one; also the recording of keystrokes. In addition, there is the password vaulting and state-of-the-art Password Management, which I haven't seen in other products."

    What is our primary use case?

    There are multiple use cases for this solution. There is the auto-discovery option for PowerBroker Password Safe, which can discover all the local accounts on any of Windows, Linux, or Unix. It can work with Active Directory and onboard Active Directory accounts automatically, if the correct credentials have been provided for AD. When it comes to databases, it also governs and controls all of them. It can integrate with Oracle Database, SQL, Oracle Linux, or other database environments.

    What is most valuable?

    I'm a BeyondTrust partner and I have multiple deployments, four or five banks right now. The features that give us quite an edge compared to what our competitors are offering - like IBM or Thycotic - are the Session Management, that is quite a big one; also the recording of keystrokes. In addition, there is the password vaulting and state-of-the-art Password Management, which I haven't seen in other products.

    It also provides a granular approach through the Management Console and manages all the operations "from the inside out". It is easy to explain and easy to manage.

    What needs improvement?

    If you are specifically dedicated to Privileged Access Management, the definitions are a bit unclear throughout the world. I have been in contact with engineers around the world, in Canada, the U.S, and the U.K as well. Everyone has quite a different definition for Privileged Access Management or Identity Access Management or Identity Management.

    Because of the definition of PAM, I don't think they can provide anything in addition to what has been defined. If you want to include anything else in this product, it will deviate from the boundaries of PAM.

    For how long have I used the solution?

    Three to five years.

    What do I think about the stability of the solution?

    I have not encountered issues with the stability.

    There are slight hiccups but they are based on the configuration details of the appliances, as done by the clients. If you are talking about the application or the features it provides, I don't think there are any hiccups with BeyondTrust.

    I have worked on competitive products as well. IBM and Thycotic are lightweight applications utilizing limited resources and providing proportionate results. I don't think anyone can compete with BeyondTrust.

    How are customer service and technical support?

    The response time and the responsiveness, the level of support that they provide, is tremendous.

    I have worked on the scene, I have worked on firewalls as well as on multiple security products, but the support from BeyondTrust is highly efficient, from a highly experienced technical staff. The level at which they provide support, the dedication as well as the expertise they have, is among the best I have seen.

    Which solution did I use previously and why did I switch?

    I have utilized OpenAM SSO, as a single sign-on. That was a Canadian product. It was an open-source solution. But I am happier with BeyondTrust. About 95 percent of use cases are handled by BeyondTrust. Whether you're talking about a bank or a telco, whatever their requirements are, they can be met by the PAM. When it comes to the PAM, I don't think that any application can compete with BeyondTrust, except for the financial issue that has been recently affected by the change in the licensing model.

    How was the initial setup?

    The initial setup is straightforward; the way that they provide the UVMs, and the whole package when it comes to deployment. What they do is provide you a complete setup package. Everything in there is preconfigured, so all you have to do is to provide the basic IP addresses and other stuff and that's it.

    What's my experience with pricing, setup cost, and licensing?

    What BeyondTrust was providing was user-based licensing which was a great benefit from the client point of view. Recently, I don't know why, the licensing model has been changed, and that is the reason that they have lost a bit of their edge when it comes to the PAM, against our competition.

    The asset-based licensing, from the user's point of view, is not beneficial. The licensing should be based on the users. The greater the number of users, the greater will be the load and the greater the scalability problems. I presume that is why the licensing model has changed.

    Which other solutions did I evaluate?

    My company first chose the IBM Identity Manager suite. Later on, we surveyed the market and the needs and requirements of the clients. We thought the IBM solution was utilizing too many resources to achieve a very limited goal. The requirements are related to PAM, but they were employing IM.

    What other advice do I have?

    I would rate BeyondTrust at eight out of 10. It's not a 10 because the scalability and licensing have impacted us a lot. Of the two points that I have deducted: One is the non-flexibility on the pricing and one is the licensing model. When you launch a product in several markets like the European market, the Asian market, or the Russian market, you have to be very flexible when it comes to the pricing.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Relationship Manager at Snapnet Ltd
    Real User
    Top 5Leaderboard
    An effective and easy-to-deploy solution with PAM capabilities
    Pros and Cons
    • "The tool is easy to use and deploy. It has PAM capabilities like privilege access. The solution helps with the management of third parties and vendors. It is an effective solution compared to other alternatives."
    • "The product should improve its price."

    What is our primary use case?

    BeyondTrust Endpoint Privilege Management helps with activity monitoring. 

    What is most valuable?

    The tool is easy to use and deploy. It has PAM capabilities like privilege access. The solution helps with the management of third parties and vendors. It is an effective solution compared to other alternatives. 

    What needs improvement?

    The product should improve its price. 

    For how long have I used the solution?

    I have been working on the solution since the beginning of the first quarter. 

    What do I think about the stability of the solution?

    The solution is stable. 

    What do I think about the scalability of the solution?

    The tool is scalable. 

    How was the initial setup?

    BeyondTrust Endpoint Privilege Management is easy to deploy. 

    What other advice do I have?

    I rate the solution a seven out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Download our free BeyondTrust Endpoint Privilege Management Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2024
    Buyer's Guide
    Download our free BeyondTrust Endpoint Privilege Management Report and get advice and tips from experienced pros sharing their opinions.