We performed a comparison between ABBYY Vantage and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are able to extract details from a PDF and put them into a CSV. It is able to extract the details that we are looking for. We have the Machine Learning feature to extract the data with respect to the position of the field."
"The solution's AI technology is genius."
"ABBYY Vantage is user-friendly...The deployment process can be done in a few minutes."
"The OCR is the best on the market."
"The machine learning capability is pretty good."
"I like that it has the capability of processing a high volume of documents with great accuracy."
"The handwriting recognition is very good, as it can recognize handwriting done with pen and paper with at least 70% accuracy."
"ABBYY Vantage has been designed as a user-friendly solution, making the setup process require only a couple of days."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"The most valuable feature is its ability to capture data, which changes all the time into different formats."
"The big thing these days is really the Insight Edition component and being able to build annotators to extract from literally unstructured content: paragraphs and information where there's no start anchor point to define where that data is located. There could be a number of entities in that which you have to draw information from. Being able to extract from them is really the differentiator today between that product and many of the other products..."
"The solution automates manual data entry."
"The standout feature of this intelligent product is its remarkable capability."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"At the forefront of my thoughts, the standout feature of this intelligent product is its remarkable capability. This project we're currently engaged in revolves around streamlining workflows within both our company and the customer's company. It entails handling information from various documents with diverse formats and types, even when they contain the same data. The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature. Moreover, leveraging machine learning is crucial since our customer deals with an extensive archive of over five million documents. Machine learning can significantly alleviate the backlog by becoming well-versed in various scenarios they might encounter during their work once we've completed our application."
"The installation of the solution is very simple."
"ABBYY Vantage's reporting could be improved - they don't have any out-of-the-box or detailed advanced reports."
"The integration with UiPath is not good. I would like to see more documentation and guides to help gain more in-depth knowledge of how to use ABBYY FlexiCapture."
"It could be more intuitive. It's huge and has many options, and that makes it difficult. You have to go to Google and search for documents and videos to try and understand how it works. Some tools or processes or some parts of the process should be intuitive to make it easier for the developers."
"I would like to see a machine learning model to make the solution more intelligent."
"The modelling, classification and handwritten information are not great."
"The is a long time between application updates."
"We would like the workflow building within this solution to be more transparent, which would allow us to model the process."
"Even though the training works, it's not as good as it is made out to be."
"The interface can be more intuitive."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"The user interfaces for exception processing can be tweaked. I commonly find that we try to tweak and customize some of those components to more of what the industry standard is. The product is still trying to play catch-up a little bit in those areas."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"They have to stop focusing on new development and stabilize the latest release. It is not stable."
"I would like to see integration of Watson AI technology into Datacap."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 46 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. ABBYY Vantage is rated 8.0, while IBM Datacap is rated 7.6. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, HyperScience, Microsoft Power Automate and Tungsten RPA, whereas IBM Datacap is most compared with Microsoft Power Automate, Tungsten TotalAgility, HyperScience, OpenText Intelligent Capture and UiPath. See our ABBYY Vantage vs. IBM Datacap report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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