We compared Acronis Cyber Protect Cloud and AWS Backup across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Acronis Cyber Protect Cloud is commended for its simplicity, intuitive management, incremental backups, and proactive defense against ransomware. AWS Backup is highly regarded for its flexibility and point-in-time recovery options. Users appreciate AWS Backup’s snapshot feature that allows them to back up applications to a secondary site.
Room for Improvement: Acronis Cyber Protect Cloud should focus on enhancing server performance, reporting capabilities, and remote restore capabilities. AWS Backup could enhance its reporting and visualization, user interface, encryption options, and troubleshooting indicators.
Service and Support: Acronis customer service received mixed reviews, with some users expressing dissatisfaction with the level of support received. Some users described AWS Backup's customer service as amazing, but others noted that AWS support may take longer to resolve complex issues.
Ease of Deployment: Acronis Cyber Protect Cloud has a simple setup that can be finished within one to two weeks, with deployment times varying based on the chosen modules. Users reported varying experiences setting up AWS Backup. Some said it took only a few minutes, but others said it could take up to 10 days.
Pricing: Acronis Cyber Protect Cloud offers different licensing options. Some customers find the cost to be high but manageable. AWS Backup’s pricing is generally regarded as reasonable and flexible. There are no licensing fees. Users are only charged for backup storage and data transfer. However, some users consider the model to be costly and complex.
ROI: Acronis Cyber Protect Cloud has demonstrated financial advantages. AWS Backup offers significant value by enabling backup restoration and readiness for unforeseen events.
Comparison Results: Acronis Cyber Protect Cloud is a simple, user-friendly solution offering advanced features like incremental backups and sophisticated ransomware protection. Still, Acronis has room to improve in areas like performance, reporting, support, and pricing. AWS Backup provides flexibility in services, point-in-time recovery, and seamless integration. At the same time, some users noted that AWS Backup requires specific configuration knowledge and has room for improvement in reporting and restore functionality.
"I have experience with the technical team of the product, and I feel that they offer good support."
"The product has been very reliable from day one. The biggest advantage of the cloud is that you can scale up and down as you go along."
"What I like best about Acronis Backup Cloud is the active protection feature that helps you protect your workload from ransomware attacks."
"It is easy to use. I don't need any help to figure out how to do it. It is also very easy to install and upgrade. It is very simple and easy to use for restoring. It supports universal restoration. I can restore a full machine to another hardware with this, which is a very good feature."
"The integration with multiple modules in the console and the backup and recovery features are very good."
"The most valuable features are the automated backup, and that you are able to manage all of your devices centrally."
"The most valuable features are its ease of use, the speed, and its got a reasonable amount of granular control."
"The most valuable feature is disaster recovery."
"The solution has an effective overwrite feature."
"When I was using an on-premises backup, there was an external hard drive or something like that. I had a backup server, but I had a few problems related to transfer when I had to restore something that I have deleted. I had to wait for after-office hours to do something like that, but now I just have to send a mail. Within one hour, I have my restored file."
"It is an easy-to-use solution."
"Reporting is one of the key elements that are valuable for C-suite executives. In terms of monitoring, the solution provides comprehensive details into ongoing processes, flagging issues and warnings as necessary."
"The replication in the recovery region is the most valuable feature."
"AWS Backup's most valuable feature is that you can configure it remotely to create backups."
"It's very easy to configure. Since it's a managed service, it's very straightforward to set up and use. And my customers get on with it very fast."
"I rate the tool's stability a nine out of ten."
"Acronis Backup Cloud can improve by having fewer updates and patches to the solution. Additionally, should improve the functions that already exist in the solution rather than add new ones."
"Slow response from technical support."
"For you to actually see the full logs, you have to use additional tools or even contact support so they can pull them with own tools."
"Technical support needs improvement. They are too slow to respond, and when it comes to backups, it's critical to deal with issues quickly."
"I would like to see more integration with SIEM solutions."
"One of the areas where the product could be improved is its online cloud backup. I do appreciate the way the product is easy to navigate, however, sometimes I have difficulty managing the security permissions on my backups."
"What's lacking in Acronis Backup Cloud is a unified dashboard or console that lets you see the backup status of all clients."
"We'd like to see more DLP, data loss prevention."
"If AWS could also add some hybrid cloud features to AWS Backup, that would be a significant improvement. For example, currently, AWS Backup only backs up to the S3 and Amazon Cloud, and you can only restore from the Amazon Cloud only. However, some people have hybrid environments. They have some workloads on-premises and some workloads in the cloud."
"One of the limitations of AWS Backup is that it only does file-based copying."
"The solution's reporting features and restore features can be improved."
"AWS Backup could improve because you cannot use Glacier or anything but EFS."
"The notifications on the backup and on the mobile app could be more useful. If they could arrange notes or notifications properly and offer services for managing it in our region, it would be helpful for us."
"The service disconnects a lot."
"It requires a lot of time to connect the snapshot, identify the files, and restore a single file manually."
"If AWS Backup were a hybrid solution that also supported on-premises backups then it would be very helpful, especially if you are doing a migration to the cloud."
Acronis Cyber Protect Cloud is ranked 11th in Cloud Backup with 44 reviews while AWS Backup is ranked 12th in Cloud Backup with 23 reviews. Acronis Cyber Protect Cloud is rated 8.6, while AWS Backup is rated 8.0. The top reviewer of Acronis Cyber Protect Cloud writes "A solution that unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution". On the other hand, the top reviewer of AWS Backup writes "Useful point-in-time recovery, highly scalable, and implementation straightforward". Acronis Cyber Protect Cloud is most compared with Acronis Cyber Protect, Veeam Backup for Microsoft 365, Synology C2 Backup, Veeam Backup & Replication and Druva inSync, whereas AWS Backup is most compared with Veeam Backup & Replication, Commvault Cloud, Rubrik Go, AWS Elastic Disaster Recovery and Veritas Alta SaaS Protection. See our AWS Backup vs. Acronis Cyber Protect Cloud report.
See our list of best Cloud Backup vendors and best SaaS Backup vendors.
We monitor all Cloud Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
