We performed a comparison between Acronis Cyber Protect and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.
Find out in this report how the two Cloud Backup solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very stable solution."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"The image backup and image restore features have been very beneficial to us."
"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."
"The most valuable feature is the fact that you can archive backups quite easily and minimize the amount of space you're using."
"The web-based interface makes it easy to use."
"The most valuable feature is the fact that it backs up my systems transparently in the background, and I'm not even conscious of it."
"All the necessary features required to set up a proper backup are already present in Acronis Backup."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The most valuable feature of this solution is that it is simple to use."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Acronis Backup can improve the latency when the file size is larger, we have had issues. Additionally, they could allow more flexibility when searching for information and I cannot download the CBIS backup copy information which could be made easier."
"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."
"The technical support of Acronis Backup could improve. They have the depth of knowledge but the speed of the response could be quicker."
"The UI performance can be slow at times, especially when handling operations like checking backup status or initiating a restore. The response time for these actions could be improved."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"It supports Microsoft SQL and Microsoft Exchange, but it does not support Oracle databases or Postgres."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."
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Acronis Cyber Protect is ranked 5th in Cloud Backup with 117 reviews while Infrascale Backup & Disaster Recovery is ranked 27th in Cloud Backup with 11 reviews. Acronis Cyber Protect is rated 8.2, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication and Commvault Cloud. See our Acronis Cyber Protect vs. Infrascale Backup & Disaster Recovery report.
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