We performed a comparison between Acronis Cyber Protect and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"In my opinion, it's the best product for end-users and PCs."
"I have everything I need in the backup or in the partition. "
"For my first experience, it is the best software for backups, especially for a five-system backup."
"One of the features I have found most valuable is the restore point - it gives us what we need at the time we need it. The important thing is that the backup for Acronis doesn't depend as much on the device."
"One of the most valuable features of Acronis is its AnyData Engine which allows any device to connect to any other device for the purpose of data restoration."
"The web-based interface makes it easy to use."
"The most valuable feature is the disaster recovery process from the data center."
"The compression and deduplication features have helped to save on storage costs."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"Probably the point-in-time recovery is most valuable. The other piece that is really nice is that you can mount a whole server at any point in time. So, you can mount the server with all the drives to a Z drive or something like that. It will just mount it all up, and your data is accessible right there on one drive, which is nice."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"We have sometimes issues with the child copies and other similar functions, but it's normal with any backup solution. We need to fix those issues first in order for us to be able to do the backup properly."
"The solution's reporting feature could be better."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"No technical support and minimal documentation."
"It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"The product needs to have a simple DR process."
"It does not delete locked files."
"A little bit more integration would be good. It should support broader platforms."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Quest Rapid Recovery is ranked 26th in Backup and Recovery with 18 reviews. Acronis Cyber Protect is rated 8.2, while Quest Rapid Recovery is rated 8.8. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Commvault Cloud, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Dell PowerProtect DD (Data Domain), Azure Backup and Commvault Cloud. See our Acronis Cyber Protect vs. Quest Rapid Recovery report.
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