We performed a comparison between Alert Logic and Darktrace based on real PeerSpot user reviews.
Find out in this report how the two Vulnerability Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."
"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."
"The initial setup is pretty straightforward."
"Notifications and the detail of notifications are most valuable. It is a user-friendly solution."
"The solution was consistently available, and I cannot recall any instances where it was down."
"It is a very stable product."
"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."
"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."
"I am impressed with the product's ability to give insights into network traffic."
"Technical support is helpful and responsive."
"The product can scale."
"The NDR is good in their solution and they have NTG for email."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"The solution is outstanding from a monitoring perspective."
"We have found the product to be stable and issue-free."
"t was pretty as far as the granularity of what you were getting out of it."
"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."
"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."
"The setup process was complex."
"Could be more of an endpoint protector."
"I would like more data on the alert payload. It would be good to have the ability to customize the alert payload to add whatever data that we want on there. Right now, it is a bit limited."
"The documentation, especially with the initial setup, needs improvement."
"We'd like to have triggered alerts sent to us so we see errors quicker."
"This product needs to mature more. While it is a good product, there are some areas where it needs work."
"This product needs more in terms of prevention. The detection capabilities work well but once a threat has been detected, Darktrace should work to prevent it from doing anything malicious."
"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"One thing I would like is for Darktrace to flag SMB traffic more accurately. Currently, it only flags that SMB traffic has occurred, but it doesn't specify which file was being transferred. This makes it difficult to investigate incidents involving SMB traffic, as we don't have concrete evidence of what was being sent."
"Darktrace could improve its features, such as monitoring and detecting ransomware."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"Its documentation is not up to the mark. At times, I have a lot of trouble finding a solution. Even when I posted questions on the community chats, it took a lot of time for me to get answers. That's something that can be improved. Darktrace can focus on creating a more interactive community. If there are more people from Darktrace to focus on community chats, it would be better."
"The module can improve so that every time it's more intelligent."
"The program is quite expensive."
Alert Logic is ranked 28th in Vulnerability Management with 11 reviews while Darktrace is ranked 11th in Email Security with 66 reviews. Alert Logic is rated 8.0, while Darktrace is rated 8.2. The top reviewer of Alert Logic writes "Great reporting and session logic with an easy initial setup". On the other hand, the top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". Alert Logic is most compared with Arctic Wolf Managed Detection and Response, CrowdStrike Falcon Complete, Sophos MDR, Rapid7 InsightIDR and SentinelOne Vigilance, whereas Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics. See our Alert Logic vs. Darktrace report.
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