We performed a comparison between Alluvio Aternity and Nexthink based on real PeerSpot user reviews.
Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to proactively identify issues on user systems."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"The dashboard is very effective."
"We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds."
"The user experience it provides is the most valuable feature for us."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us."
"The two most valuable features for us are its abilities to validate the customer experience and to measure performance before and after upgrades."
"We have found the combination of analytics and automation in this solution to be very valuable to our organization, as it allows for us to perform auto-resolution on customer issues."
"I like everything about this product."
"The solution is stable."
"This is a proactive management tool and we make use of the metrics, dashboard creation and complete remote actions on end user machines."
"The auto building capability has been most valuable. It keeps on checking the system in terms of various factors like battery, memory usage and application usage."
"All the features of Nexthink are really useful when it comes to providing visibility into the endpoints and the services that we are monitoring, but the most interesting and useful features are the campaign and remote actions."
"The search engine functionality that Nexthink has on the finder is terrific."
"Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days."
"Integrating the tool with other products is a challenge."
"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode."
"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
"It all comes in pretty nice looking charts and things, but we have a hard time pulling out hard data, which is usually what you'll need if you're trying to be actionable."
"Signature development process requires deep technical expertise in the application and in the use of their studio tools that help you create it."
"The only thing I can say which has been frustrating are the Tableau workspace/dashboard options out-of-the-box, at least prior to version 8."
"I would improve the dashboard, the presentation player."
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"The solution could provide more training. There should be proper documentation on the solution because even for small issues we have needed to reach out to the support team. The person who is doing all the administration work should have the proper information, but the problem is the documentation is lacking. There is no proper training or documentation available. Nexthink is holding all the information. We want to learn, but you can not without the information."
"The tool should improve its pricing and performance. It also have nothing related to patch management."
"We've had some issues integrating Nexthink with the cloud, so there are some delays in bandwidth, causing it to slow down a little. If they added better integration with the public cloud, I would be more likely to recommend it to customers."
"The initial setup needs technical knowledge."
"The stability of this solution could be greatly improved to avoid performance issues."
"Nexthink could have better integration with ITSM tools - at the moment, they only integrate with ServiceNow, so adding other tools, like HP SMAX, would be very useful."
"I would like it if they could put in some patch deployments and compliances."
"It would be good to have a more controlled way to access their cloud environment."
Alluvio Aternity is ranked 3rd in Digital Experience Monitoring (DEM) with 37 reviews while Nexthink is ranked 1st in Digital Experience Monitoring (DEM) with 21 reviews. Alluvio Aternity is rated 8.4, while Nexthink is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of Nexthink writes " A monitoring tool that helps save the time of its users with its features while offering a reasonable amount of stability and scalability". Alluvio Aternity is most compared with Dynatrace, SysTrack, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Nexthink is most compared with SysTrack, ControlUp, Liquidware Stratusphere UX, ConnectWise Automate and Netskope Digital Experience Management. See our Alluvio Aternity vs. Nexthink report.
See our list of best Digital Experience Monitoring (DEM) vendors.
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.