We compared Azure DNS and Amazon Route 53 based on our user's reviews in several parameters.
Azure DNS is praised for its reliability, scalability, and ease of use, with excellent customer service and a favorable ROI. On the other hand, Amazon Route 53 is noted for its excellent DNS management capabilities, performance, integration with AWS, and comprehensive monitoring tools. Users appreciate the competitive pricing structures of both services, but suggest improvements in areas such as uptime, interface simplicity, and documentation.
Features: Azure DNS differentiates itself from Amazon Route 53 with its ease of use, seamless integration with other Azure services, and competitive pricing. On the other hand, Amazon Route 53 offers excellent DNS management capabilities, comprehensive monitoring and alerting tools, and reliable performance.
Pricing and ROI: The setup cost of Azure DNS and Amazon Route 53 differ in their pricing structure and setup simplicity. Azure DNS is highly regarded for its cost-effectiveness and hassle-free setup process, while Amazon Route 53 offers flexible pricing options and a straightforward setup cost., Azure DNS has favorable ROI with cost-effectiveness, efficiency, increased productivity, decreased downtime, and improved performance. Users appreciate easy setup and management. Amazon Route 53 offers positive ROI with reliability, efficiency, and value as a DNS service, as reported by users.
Room for Improvement: Azure DNS users have highlighted areas for improvement in reliability, uptime, and a more user-friendly management interface. They also desire more comprehensive documentation and a simplified pricing structure. On the other hand, Amazon Route 53 could enhance resolving latency issues, user interface, documentation, integration with other AWS services, and advanced features like traffic routing options.
Deployment and customer support: The reviews for Azure DNS and Amazon Route 53 indicate that the duration required for establishing a new tech solution can vary. Some users of Azure DNS spent three months on deployment and an additional week on setup, while for Amazon Route 53, there were mixed reviews with some users taking three months for deployment and an additional week for setup, and others completing both within a week., Azure DNS customer service has been highly praised, with prompt and efficient assistance. Users appreciate the knowledgeable and responsive support staff. Amazon Route 53 also has positive feedback, with prompt and helpful assistance from their support team. Users appreciate their expertise and ability to provide reliable solutions.
The summary above is based on 35 interviews we conducted recently with Azure DNS and Amazon Route 53 users. To access the review's full transcripts, download our report.
"You can host your zone and name servers here, and keeping track of records is easy."
"The scalability is the most valuable feature."
"Amazon Route 53 is a DNS resolution service that helps you to map your hostname to another hostname."
"We haven't faced any outages or issues directly related to Route 53. It has been 100% stable for me."
"The feature for health check efficiently impacts the uptime and reliability of AWS servers including EC2 and EKS."
"Technical support from Amazon is very good...Overall, the product is stable."
"The product integrates with other services from AWS, like Amazon S3 bucket and load balancers. The product can also be used with AWS EC2 Instances, AWS Global Accelerator, Amazon SNS, and AWS Lambda."
"The solution offers you the flexibility to control configuration rules."
"Azure DNS provides value beyond its user-friendly interface and easy learning curve."
"If you're running your enterprise application on Azure, it's convenient to use Azure DNS. It has native integration with other Azure solutions, and Microsoft is a globally recognized DNS provider. You also get CDN services. If you're a media company that requires on-demand data streaming, your DNS plays a vital role by working with CDN services to publish your application. It's cheaper and easier to expand your solution."
"The initial setup is easy and the solution is user-friendly"
"Azure DNS is a user-friendly and very easy-to-manage solution."
"The best feature is the domain register. The other great feature is that whenever you create any resources, Azure DNS will automatically create a record for you."
"One of the key benefits of Azure DNS is its integration with other Azure services. As it is a solution developed by Microsoft, it is easy to integrate with other Azure offerings. Azure DNS also includes Defender for DNS, a feature that protects against anomalies and threats on the DNS. This added security is provided directly by Microsoft. The integration and security features of Azure DNS make it a valuable option for users of the Azure cloud platform."
"The most valuable feature of the solution is that it is a stable product."
"The solution is easy to use and flexible."
"The solution should have a more user-friendly user interface."
"The cost calculator for determining the cost of Route 53 is a little bit obscure."
"The solution’s pricing could be reduced."
"Streamlining and optimizing processes related to Procter, VPN workflows, and other subjects based on specific needs would allow for continual improvement and adaptation to the evolving requirements of the system."
"When you add a new DNS record instructing the solution to map one thing to another, it has to propagate to all the networks, which takes some time."
"The product should improve its automation."
"The platform is more complicated to learn than one of its competitors."
"The product’s security and disaster recovery features need enhancement."
"I would like to see more integration with other platforms, improved stability, enhanced security, and better pricing because there is always room for improvement."
"The product must provide information on which DNS or application is consuming the most budget."
"The pricing can be more competitive."
"Azure DNS sticks mostly with the Azure native solution and doesn't scale well in a multi-cloud or hybrid environment."
"What needs improvement in Azure DNS is visibility in terms of troubleshooting. It's similar to the area for improvement in Azure Network Watcher, where I can see how the source is going out if I'm troubleshooting a source destination. I can also see the destination. As for seeing how the packet travels, that's what should be improved. It's still lacking in visibility. Suppose I'm looking into backend machines, and if I'm hitting another NPM machine or any machine on the other side, there should be visibility. The tool should tell you that a specific machine is passing through a VPN gateway or route table, routing to a third-party firewall, and then dropping. Azure DNS should show an accurate answer to help the customers, which is its area for improvement."
"The security features and stability needs to be bettered."
"Azure DNS does provide enhanced support for applications and includes several security features to protect against threats. One of the security features it offers is the ability to detect and prevent dangling DNS records, which can be used in cyber attacks. Dangling DNS records occur when a website owner creates a domain name but forgets to remove the CNAME record, leaving the domain vulnerable to takeover by malicious actors. Azure DNS includes security measures to identify and prevent such threats, helping to keep your DNS infrastructure secure. However, if Microsoft could add more security capabilities to the DNS, that would be great to detect and identify anomalies that are happening to prevent cyber threats."
"The support from Microsoft in India is an area of concern where improvements are required."
Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Azure DNS is ranked 2nd in Managed DNS with 31 reviews. Amazon Route 53 is rated 8.6, while Azure DNS is rated 8.4. The top reviewer of Amazon Route 53 writes "Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records". On the other hand, the top reviewer of Azure DNS writes "Offers good performance and helps its users with disaster recovery". Amazon Route 53 is most compared with Cloudflare DNS, Google Cloud DNS, Cisco Umbrella, Akamai Edge DNS and Neustar UltraDNS, whereas Azure DNS is most compared with Cloudflare DNS, Cisco Umbrella, Infoblox DDI, Google Cloud DNS and Quad9. See our Amazon Route 53 vs. Azure DNS report.
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We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
