We performed a comparison between Dynatrace and AppDynamics based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace is the preferred option. It is praised for its strong AI capabilities, better real-user monitoring and session replay functions, and user-friendly interface. It also offers better visibility and scanning of services and applications, with the ability to analyze traffic.
"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"We have been able to monitor our applications more accurately."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"The release management capabilities are great."
"It is a good monitoring tool. Its stability is very good."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"AppDynamics' most valuable feature is Business iQ, which is based on analytics."
"It helps to show where the problem is and isolates the issue."
"It reduces our efforts to identify services failing in production."
"We enabled UEM for all of our applications. This allows us to see exactly what the client is experiencing."
"I like the PurePaths dashlet the most. This is mostly because as soon I open the PurePaths dashlet and sort by response time, there is the problem. Every time."
"In general, it has helped me go through different logs more easily when something breaks."
"We can know exactly what happened in what time with PurePath."
"Simplified the way to monitor a medium to big environment."
"Scalability is great. My biggest concern when we first put it in was the resources that it would take up, network traffic that it might create. But it seems perfectly scalable to any environment. Even on some of our heaviest use servers, it doesn't seem to affect anything."
"I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer."
"The integration ability of AppDynamics with other performance testing tools is an area with shortcomings where improvements are required."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"The initial setup could be easier."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"They are using Flash for their website, which is very slow. We had hoped the website would be much faster to use, and that is definitely what we want to see."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"There are many KPIs that are not available in AppDynamics."
"They need to develop how to capture the JDBC and MBeans metrics."
"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."
"Documentation could be improved. E.g., you don't know how to properly use Dynatrace because documentation is almost lacking behind the features being deployed."
"I would like better plugin support, because they are constantly asking us to do plugins, saying "Yeah, we can do that. Use this plugin." Then, the moment something goes wrong with that plugin, I have no way of getting help."
"I would like to see more features from the desktop client included in the web client."
"SSO options are missing."
"Make the Web UI more robust. Last time I used the web interface, it was still pretty crude."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. AppDynamics is rated 8.2, while Dynatrace is rated 8.8. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics is most compared with Elastic Observability, Datadog, Splunk Enterprise Security, New Relic and SolarWinds Server and Application Monitor, whereas Dynatrace is most compared with Datadog, New Relic, Splunk Enterprise Security, Azure Monitor and Elastic Observability. See our AppDynamics vs. Dynatrace report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.