We performed a comparison between Appian and SAP Signavio Process Manager based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support is helpful."
"The tool is very flexible."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"This is the most complete solution of its kind."
"The technical support is excellent."
"Process culture is making noise inside the organization because now, everybody knows that their time is being monitored."
"Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"The application life cycle is very clear. I started learning it and giving some workshops to my team. Creating the users and the building is very structured. Documentation is nice and it's easy to learn."
"The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes."
"I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us."
"This solution is innovative and simple to use."
"We could increase the transparency and speed for the new ERP introduction. The status and changes by the new system are now clear to everybody and it is a great tool to train the people."
"The most valuable feature for me is usability."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
"The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"We would like to have more granular control for interface styling."
"The UI of Appian is more internal. Recently, there has been an addition of an external user portal for the customer-facing stuff. It's still coming out."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"It would be nice if you could create your own customized apps when the business needed them."
"They should provide more flexibility so designers can create a more picture perfect device."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."
"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."
"One of the most important points in Signavio that would be a great change would be the management of variants of the process."
"Signavio already offers a wonderful range of functions. If variant management and customer journeys are optimized, Signavio can definitely bask in the glory of BPM tools. We also see optimization potential in the management of licenses, e.g. no named users but rather floating licenses and integration into the company's active directory."
"Moreover, the functionality to show different process variations with "views" could be improved to allow more customization of these views. I believe this would increase the user experience and administrative efforts maintaining these process variations."
"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews. Appian is rated 8.4, while SAP Signavio Process Manager is rated 8.2. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Nintex Process Platform, whereas SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS. See our Appian vs. SAP Signavio Process Manager report.
See our list of best Business Process Management (BPM) vendors.
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