We performed a comparison between Appian and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"The product's most valuable feature is the low code aspect of development. We can develop an end-to-end VPN solution using a single platform."
"It's heavy on business processing in terms of logic, process workflows, and primarily on the process design modeler. Appian is really great at that. In terms of the full stack set from a low-code platform perspective, it's definitely an eye opener since it can be deployed via mobile app and on the web as well."
"Good workflow engines that bridge the gaps of processes."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"Appian also has very flexible local integration."
"This is the most complete solution of its kind."
"There is a version coming out every six months with performance improvements."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use."
"It is a low-code platform, that is very intuitive."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"I would like to see more features for enterprises. They would also benefit from adding documentation and training on their site."
"What could be improved is more on the front end perspective, like the user interface and the mobile application aspect."
"It is also not easy to learn. Training tutorials could be improved."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"It would be useful if they could create an academy or forum in the future to help active users answer questions they have about the solution."
"The documentation needs to be improved."
"We would like to see more reduced latency. We would like to make sure that the scale-out factor will be much more as workloads come in."
"HRM is an area where Studio Creatio lacks and needs to improve."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"Numerous options can make implementation confusing."
"It does not have the ability to run one single large process."
"Creatio needs to stabilize their marketplace."
"The way bpm's infrastructure works, you can only have one data source on a page. It has to be connected to the object and you're pretty much locked in at that point... If you want to connect anything other than what exists in that object to that object, you're going to have to create a completely new home for it in that object."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. Appian is rated 8.4, while Studio Creatio is rated 8.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our Appian vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
