We performed a comparison between Arcserve UDP and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It allows us to back up all the servers and centrally manage them."
"The backup is the most valuable feature. It also makes storage very easy."
"It is very stable."
"The standard backup and restore feature is most used."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"I would recommend it if there is a general case."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"Global deduplication is the best feature of this solution."
"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"The product’s most valuable feature is cloning."
"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."
"The initial setup was straightforward."
"The backup process finishes very quickly."
"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"The support could be more knowledgeable and faster."
"Its interface can be improved. I find it unintuitive."
"The solution's reporting could be improved and should provide customized reports."
"The solution can improve by allowing older versions to support the latest version of the OS."
"It takes much time to verify and consolidate images for backups."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Licensing can be quite difficult."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."
"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."
"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."
"The product lags in terms of availability."
"Plugins should be developed in shorter times. Performance generally could be a little bit faster."
"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."
"If it was possible to create backups on non-NetApp storage, that would be helpful."
"The Dashboard view needs to be more compressed with better ease of access and drill-down features. They should also reinstate Linux filesystem backups of storage volumes (which existed in the prior version)."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Arcserve UDP is rated 7.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Veritas NetBackup. See our Arcserve UDP vs. NetApp SnapCenter report.
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