Arcserve UDP vs Unitrends comparison

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Arcserve Logo
4,916 views|3,314 comparisons
84% willing to recommend
Unitrends Logo
1,347 views|959 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Arcserve UDP and Unitrends based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Arcserve UDP vs. Unitrends Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The ease of use is the best feature of the product.""It is a very stable solution...It is a scalable solution.""The solution has no limitations because it does backup for Linux and Windows.""Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained.""The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast.""The standard backup and restore feature is most used.""The product provides instant and virtual standbys.""We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."

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"Iinstant recovery (allows a spin-up of your image as a VM on the appliance).""It is a quick and easy way to organize my backups and to keep track of them.""It is fairly stable.""It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes.""The simple and fast restore routine.""VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs.""The predictive analytics are great and the reporting is awesome.""I am impressed with the tool's reporting and UniView features."

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Cons
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.""I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those.""The support could be more knowledgeable and faster.""Licensing can be quite difficult.""The technical support of the product is an area of concern where improvements are required.""Its interface can be improved. I find it unintuitive.""The time to backup servers that sit in DMZ must be improved.""The tool doesn't provide cloud integration in India."

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"Unitrends can be challenging to scale.""Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution.""It could be a little more customizable.""There's a lot that can be made better. For example, it could be more scalable.""Network-based storage stability could be improved.""The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs.""If the interface could be less complex, it is would be great.""It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."

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Pricing and Cost Advice
  • "I do not work with the pricing or licensing issues of the solution for our organization."
  • "We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
  • "Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
  • "The price of this product is high and it should be lower."
  • "It is approximately $400 to purchase a virtual service outright."
  • "There is an annual license required for this solution and it is priced well."
  • "Pricing is most likely comparable."
  • "The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."
  • More Arcserve UDP Pricing and Cost Advice →

  • "Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
  • "When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
  • "Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
  • "Talk with the sales guys. They can work with you on the best package."
  • "We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
  • "The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
  • "Pricing model constantly changes."
  • "You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
  • More Unitrends Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four… more »
    Top Answer:The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log… more »
    Top Answer:The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
    Top Answer:The most valuable feature of Unitrends for me is the automated feedback
    Top Answer:Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
    Top Answer:In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't… more »
    Ranking
    18th
    out of 132 in Backup and Recovery
    Views
    4,916
    Comparisons
    3,314
    Reviews
    16
    Average Words per Review
    532
    Rating
    7.6
    44th
    out of 132 in Backup and Recovery
    Views
    1,347
    Comparisons
    959
    Reviews
    4
    Average Words per Review
    697
    Rating
    7.3
    Comparisons
    Also Known As
    StorageCraft ShadowProtect, StorageCraft Backup Analyzer
    Learn More
    Overview
    Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.
    Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
    Sample Customers
    ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
    NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
    Top Industries
    REVIEWERS
    Construction Company21%
    Non Tech Company11%
    Computer Software Company11%
    Wholesaler/Distributor5%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government7%
    Non Profit7%
    Manufacturing Company6%
    REVIEWERS
    Wireless Company11%
    Non Tech Company11%
    Government11%
    Wellness & Fitness Company7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Healthcare Company7%
    Real Estate/Law Firm7%
    Company Size
    REVIEWERS
    Small Business59%
    Midsize Enterprise20%
    Large Enterprise22%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    REVIEWERS
    Small Business32%
    Midsize Enterprise44%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise17%
    Large Enterprise47%
    Buyer's Guide
    Arcserve UDP vs. Unitrends
    May 2024
    Find out what your peers are saying about Arcserve UDP vs. Unitrends and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Arcserve UDP is rated 7.6, while Unitrends is rated 7.8. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain) and Veritas Backup Exec, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Dell PowerProtect DD (Data Domain). See our Arcserve UDP vs. Unitrends report.

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    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.