ArcSight Logger vs syslog-ng comparison

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Executive Summary

We performed a comparison between ArcSight Logger and syslog-ng based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Logger vs. syslog-ng Report (Updated: April 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It provides in-depth information on business activities once we log into the system.""In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer.""The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive.""The most valuable feature is the search capability, which is simple to use.""It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data.""We check a lot of logs in ArcSight Logger because we're running a massive database platform.""The log digestion features from threat intelligence platforms like Recorded Future or Talos are valuable.""ArcSight provides the basic information that we want."

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"The ability to extract and store the logs is the most valuable feature of syslog-ng.""Syslog-ng has a separate config file in addition to the core configuration.""For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.""Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being.""Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."

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Cons
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory.""The solution should make it possible to integrate network analysis features.""You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose.""The integration with other systems could be improved.""The platform is quite expensive. They should reduce its cost.""The console in older versions is not user-friendly.""The solution must provide readymade connectors for different applications.""The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."

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"The filtering has room for improvement.""It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals.""Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being.""There is always the potential for additional integration and protocol extensions.""There is room for improvement in terms of observability."

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Pricing and Cost Advice
  • "ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
  • "The pricing is quite harsh."
  • "It's not cheap at all as it's a big product and has been in the market for quite some time now."
  • "ArcSight is an expensive solution."
  • "I would rate the product a seven out of ten since it's an enterprise product."
  • "I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
  • "Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
  • "We have a lifetime license, so we don't pay a monthly fee."
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  • "Syslog-ng is a free open-source solution."
  • "Syslog-ng is open-source."
  • More syslog-ng Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
    Top Answer:The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
    Top Answer:The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I think… more »
    Top Answer:For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior.
    Top Answer:The pricing is in the middle. I would rate the pricing a six out of ten, with one being expensive and ten being cheap.
    Top Answer:There is room for improvement in terms of observability. Additionally, a possible new feature could be Kafka integration.
    Ranking
    28th
    out of 95 in Log Management
    Views
    2,199
    Comparisons
    2,057
    Reviews
    9
    Average Words per Review
    334
    Rating
    7.2
    18th
    out of 95 in Log Management
    Views
    4,321
    Comparisons
    3,466
    Reviews
    5
    Average Words per Review
    378
    Rating
    8.6
    Comparisons
    Also Known As
    Micro Focus Arcsight Logger, HPE Arcsight Logger
    Learn More
    Overview
    HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.

    Optimizing SIEM
    syslog-ng is the log management solution that improves the performance of your SIEM solution by reducing the amount and improving the quality of data feeding your SIEM.

    Rapid search and troubleshooting
    With syslog-ng Store Box, you can find the answer. Search billions of logs in seconds using full text queries with Boolean operators to pinpoint critical logs.

    Meeting compliance requirements
    syslog-ng Store Box provides secure, tamper-proof storage and custom reporting to demonstrate compliance.

    Big data ingestion
    syslog-ng can deliver data from a wide variety of sources to Hadoop, Elasticsearch, MongoDB, and Kafka as well as many others.

    Universal log collection and routing
    syslog-ng flexibly routes log data from X sources to Y destinations. Instead of deploying multiple agents on hosts, organizations can unify their log data collection and management.

    Secure data archive
    syslog-ng Store Box provides automated archiving, tamper-proof encrypted storage, granular access controls to protect log data. The largest appliance can store up to 10TB of raw logs.

    Sample Customers
    China Merchants Bank, Bank AlJazira, Banca Intesa
    Tecnocom, University of Victoria, University of Exeter, Datapath
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Government22%
    Comms Service Provider17%
    Retailer6%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company15%
    Government11%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Government13%
    Financial Services Firm9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise30%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise15%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise59%
    Buyer's Guide
    ArcSight Logger vs. syslog-ng
    April 2024
    Find out what your peers are saying about ArcSight Logger vs. syslog-ng and other solutions. Updated: April 2024.
    772,649 professionals have used our research since 2012.

    ArcSight Logger is ranked 28th in Log Management with 31 reviews while syslog-ng is ranked 18th in Log Management with 5 reviews. ArcSight Logger is rated 7.8, while syslog-ng is rated 8.6. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of syslog-ng writes "It's a user-friendly open-source solution that can replace or augment a commercial product in some cases". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and VMware Aria Operations for Logs, whereas syslog-ng is most compared with SolarWinds Kiwi Syslog Server, Graylog, Grafana Loki, Logstash and Datadog. See our ArcSight Logger vs. syslog-ng report.

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    We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.