We performed a comparison between ARIS BPA and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"The most valuable features are business process modeling and reporting."
"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."
"It has helped me get some ideas across more clearly to my colleagues."
"The simulation engine and SAP integration are technically very robust."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"This solution has helped us in terms of discovering business processes."
"you want to do modeling with the old notation form, ours was EPC, you can use the same object in the BPMN because the database is built in a way that you can use both things. So you only have to define it once, and if the notation form is BPMN and those kind of activities, you can use the same EPCs, so there is a connection between them."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"What I find the most valuable is the process workflow. It is really good."
"Its availability is very good."
"I find the IT portfolio management very valuable and helpful."
"The support experience in Latin America is great."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view."
"I would like the possibility to use real data. In other words, it can use this system to integrate with others that are operating directing with users like clients, employs, and others."
"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."
"We should have the ability to download ARIS EPCs to Visio."
"Sometimes, ARIS BPA breaks down, and its stability can be improved."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"The interface is a little archaic."
"The tool needs to improve its support since they take long to respond."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"The tool usability is weak and it also has a high learning curve."
"I cannot recall coming across any missing features."
"We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office."
"The solution lacks additional models compared to other tools."
"Better documentation and training would be helpful."
"MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 37 reviews. ARIS BPA is rated 8.4, while MEGA HOPEX is rated 7.8. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of MEGA HOPEX writes "Interactive with good functionality and helps with productivity". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and Alfabet IT Planning & Portfolio Management, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, Visio, Avolution ABACUS and SAP Signavio Process Manager. See our ARIS BPA vs. MEGA HOPEX report.
See our list of best Business Process Design vendors.
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