Based on our user's reviews, we compared Okta Workforce Identity and Auth0 across several parameters.
Based on the user reviews and considering the overall sentiment, Okta Workforce Identity is preferred over Auth0. Users highly value Okta's seamless integration with various applications and systems, robust security measures, and user-friendly interface. They also appreciate Okta's exceptional customer service and support. While Auth0 also receives positive feedback for its ROI, seamless integration, and user-friendly interface, Okta's customer service and support and its ability to streamline access management processes give it an edge over Auth0.
"The most valuable feature of the product is scalability."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"It has improved our organization by providing login authentication for a mobile app."
"It is easily connected and easy to put our app in single sign-on."
"It supports identity federation, FSO and multi-tenancy."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."
"The tool helps improve our security and productivity."
"Stability-wise, I rate the solution a ten out of ten."
"It's reliable and it does what it is advertised to do."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device."
"The product could use a more flexible administration structure"
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The tool's price should be improved."
"This is a costly solution and the price of it should be reduced."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"The Management API could be improved so it's easier to get user information."
"The price modelling is a bit confusing on the site and can be costly."
"The product is expensive compared to other tools."
"It can have more API integrations."
"Okta Workforce Identity could improve provisioning it can be made simpler."
"We had some implementation issues."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"Okta Workforce Identity could improve the way passwords are reset and how it interfaces with Microsoft."
"Okta Workforce Identity can improve by having more features in governance."
Auth0 is ranked 5th in Single Sign-On (SSO) with 14 reviews while Okta Workforce Identity is ranked 3rd in Single Sign-On (SSO) with 59 reviews. Auth0 is rated 8.2, while Okta Workforce Identity is rated 8.4. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and SAP Customer Data Cloud, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and IBM Security Verify Access. See our Auth0 vs. Okta Workforce Identity report.
See our list of best Single Sign-On (SSO) vendors and best Access Management vendors.
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