We performed a comparison between Automation Anywhere (AA) and AutomationEdge based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The Control Room is the most important feature, where we can manage the bots and publish to various bot runners in the environment."
"Human errors have been rectified due to bot usage."
"Just for this use case, we had around 300 tickets coming in every month. We went live last month and the tickets went down to around 80 as of August 20th. While it might touch around 100, over a period of around six months it will become zero because we have not removed all the legacy data. We are just doing it from the go date of when we went live. The target is that it will be zero after three months. So, it's working well."
"The ability to build automation without coding is its most valuable feature."
"Toward this life cycle, we have a very structured approach of governing, monitoring, and tracking, that's the approach we have taken. Insights we gain from this governance, we apply towards automation strategy and implementations. We've done this for many clients across the globe. We are happy to share those experiences with some of you as well."
"It's really easy to use. We have a number of people at our firm who are now certified RPA developers that had no development background. They did that just by the online training in some cases. In some cases, it was the online training, as well as a three day class that we brought in-house and had taught."
"The RPA automation itself is valuable."
"We have been able to reduce the amount of repetitive tasks completed by operations, allowing individuals to move onto tasks which cannot yet be automated."
"The product's most valuable feature is the executor."
"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."
"The most valuable feature of AutomationEdge is creating accounts."
"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."
"It helps us with cost optimization and easy implementation."
"We can quickly adapt to our end users."
"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."
"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."
"Automation Anywhere changed OCR features in A2019. My suggestion is to improve the OCR command scope and usability. We use OCR for PDF data extraction as we use in V. 11.x product."
"It would be great if they provide installation documents that are easier to understand, place more focus on capturing the fields, and most importantly, concentrate more on the OCR capability."
"The areas that need improvement are the license management, user access permission, user role access management, and technical support."
"I am not technically inclined, and it involves many steps for a process to function properly. It requires a lot of work initially to design and develop a process. I find it somewhat challenging. If you take time to understand it, it's not too difficult, but it seems complicated at the beginning if you're not a technical person."
"I would like to use VB.NET native code inside of Automation Anywhere."
"Going on-cloud comes with security hiccups and concerns."
"We run these bots in multiple environments from staging to development to production. We find usually in the production environment when we run the bots for them to be stable for a week or two. After a week or two, we see some glitches here and there, though the application doesn't change much. This is one feature which I want Automation Anywhere to work on: Increasing stability."
"There is a dependency issue around the control room. If the control room is not working, the bots will not work."
"The installation process could improve. It was difficult to complete."
"The price of the solution could be improved."
"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."
"It's not an intuitive tool."
"With the solution, customizing software can be time-consuming."
"We cannot use extra modules while working with AutomationEdge. It crashes if we have lots of data to process in Excel."
"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."
"There are some shortcomings in the product's stability that need improvement."
Automation Anywhere (AA) is ranked 3rd in Robotic Process Automation (RPA) with 491 reviews while AutomationEdge is ranked 16th in Robotic Process Automation (RPA) with 11 reviews. Automation Anywhere (AA) is rated 8.4, while AutomationEdge is rated 7.8. The top reviewer of Automation Anywhere (AA) writes "Automation Co-Pilot enables us to present details from CRM for business management on one page". On the other hand, the top reviewer of AutomationEdge writes "An RPA tool to automate functions, tasks, and processes that also allows users to do coding from the scratch". Automation Anywhere (AA) is most compared with Microsoft Power Automate, UiPath, Blue Prism, IBM Robotic Process Automation (RPA) and Pega Robotic Process Automation, whereas AutomationEdge is most compared with UiPath, Microsoft Power Automate, Blue Prism and EdgeVerve AssistEdge RPA. See our Automation Anywhere (AA) vs. AutomationEdge report.
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