We compared Avanan and Microsoft Exchange Online Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Microsoft Exchange Online Protection offers seamless integration with Windows, a central alert console, and real-time monitoring of suspicious URLs.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Microsoft Exchange Online Protection could offer more training and enhance its security features. Users also requested better encryption, gray email management, and integration with non-Microsoft platforms.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. While some users found Microsoft support to be helpful and responsive, others experienced slower response times.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had varied experiences setting up Microsoft Exchange Online Protection, ranging from easy to difficult. It may necessitate dedicated personnel for maintenance.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Some users said Microsoft Exchange Online Protection is expensive, but others considered it reasonable.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Microsoft Exchange Online Protection has proven to be a profitable investment.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Microsoft Exchange Online Protection is praised for its seamless integration with Windows and useful features like URL holding and threat management. At the same time, users say it could improve in areas such as pricing, documentation, and security features.
"The technical support is good and quick to resolve issues."
"Defender helps us prioritize threats across our organization."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Easy to use for non-technical users."
"It is simple to deploy this platform and interact with the set features."
"The integration with all our existing and new applications is great."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The customizable rules allow you to change aspects."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"It's definitely scalable."
"With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"We like the holding facility that is available for potentially suspicious URL's. This allows a real-time review to be performed before the email reaches a users inbox."
"In general, my company is happy with Microsoft support...My company hasn't faced any stability issues with the solution."
"It has a really nice web-based administration console."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The pre-set policies and configuration analyzer are the most valuable features."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The custom alerts have to improve a lot."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"It is very difficult to find the required documentation."
"The system response in a slow computing device affects performance when sending and receiving emails."
"The system could be designed to give corporate emails first priority due to demands."
"Avanan doesn't cover certain tool segments."
"The overall user interface is not attractive. It needs some improvement."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"The user experience must be improved."
"It should reduce the amount of time needed for thorough scanning."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"When you're using a Microsoft product solution, you can scale it, but if you're not, there are limitations."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
"Microsoft has some training portals, but more could be developed."
"The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."
"The solution must improve the user experience."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"The reporting needs a little bit of improvement."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Avanan is rated 9.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Perception Point Advanced Email Security and Abnormal Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Barracuda Email Security Gateway. See our Avanan vs. Microsoft Exchange Online Protection (EOP) report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
