We performed a comparison between Azure OpenAI and OpenVINO based on real PeerSpot user reviews.
Find out in this report how the two AI Development Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."My goal was to create an experience where project managers don't have to read through entire documents. Instead, they can ask a question and receive relevant point analysis. This analysis identifies the document and specific section where the information resides. Previously, users had to rely on these document references. Now, Azure OpenAI enhances the experience by providing the answer directly in the user's own language, relevant to their context."
"It is easy to integrate and develop a solution. Most customers are concerned about the security of their data and how cost-effective it is. We have developed some methodologies so that our customers will not be charged too much for these OpenAI services but will still get the same kind of performance and results. It's all developed on Azure, so customers also see its benefit."
"The product is easy to integrate with our IT workflow."
"It's very powerful. It allows users to query our documents using natural language and receive answers in the same way. This makes our product information much more accessible than traditional keyword-based search."
"The most valuable feature is the ALM."
"Azure OpenAI is easy to use because the endpoints are created, and we just need to pass our parameters and info."
"Our clients are interested in building knowledge bases, particularly in child welfare. In this domain, we focus on supporting caseworkers by compiling and organizing relevant information. This information is then stored in a database using a query. The database generates summaries and reminders for specific actions and even facilitates sending emails to parents or other relevant parties. The system's complexity is tailored to the specific needs of child welfare cases. Additionally, we're exploring opportunities to assist a healthcare organization. Specifically, we're working on streamlining the process of filling out forms required for insurance claims. This effort aims to ensure that hospitals can receive funding or payment for the care they provide."
"The solution has a very drag-and-drop environment. Instead of coding something from scratch or understanding any concept in extensive depth before deployment, this is good. Plus, they have an auto dataset, which means you can choose any dataset they have instead of providing your own. So that's also pretty nice."
"The features for model comparison, the feature for model testing, evaluation, and deployment are very nice. It can work almost with all the models."
"The initial setup is quite simple."
"The inferencing and processing capabilities are quite beneficial for our requirements."
"The solution needs to accommodate smaller companies."
"Our customers are worried about data management, ethical, and security issues."
"Since we don't train the model on our data, it's a struggle to ensure OpenAI answers questions exclusively from our data. During user testing, we found ways to make the system provide answers from outside sources."
"There are no available updates of information that are currently provided."
"The product features themselves are fine. However, with Microsoft scaling the service so much, the support structure needs to keep pace. When solving complex issues, the process of interacting with Microsoft can be quite time-consuming."
"Azure OpenAI is not an optimized tool yet, making it one of its shortcomings where improvements are required."
"Latency performance is a major part. And I'm seeking support for multiple models that handle text, images, videos, and voice. I'm from India, and I'm looking for more support in Indian languages. There are 18 official languages and many more unofficial. We need support for these languages, especially in voice moderation, which is not yet available."
"There is room for improvement in their support services."
"It has some disadvantages because when you're working with very complex models, neural networks if OpenVINO cannot convert them automatically and you have to do a custom layer and later add it to the model. It is difficult."
"At this point, the product could probably just use a greater integration with more machine learning model tools."
"The model optimization is a little bit slow — it could be improved."
Earn 20 points
Azure OpenAI is ranked 2nd in AI Development Platforms with 24 reviews while OpenVINO is ranked 11th in AI Development Platforms. Azure OpenAI is rated 8.0, while OpenVINO is rated 8.6. The top reviewer of Azure OpenAI writes "Created a chatbot powered by OpenAI to answer HR, travel, and expense-related questions". On the other hand, the top reviewer of OpenVINO writes "A free toolkit providing improved neural network performance". Azure OpenAI is most compared with Google Vertex AI, Amazon SageMaker, Microsoft Azure Machine Learning Studio, Hugging Face and Wit.ai, whereas OpenVINO is most compared with TensorFlow, PyTorch, Google Cloud AI Platform, Google Vertex AI and Microsoft Azure Machine Learning Studio. See our Azure OpenAI vs. OpenVINO report.
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We monitor all AI Development Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
