We performed a comparison between Barracuda Email Protection and Mimecast Email Security based on real PeerSpot user reviews.
Find out in this report how the two Office 365 Protection solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When we got the service, it included the email archiver with unlimited storage."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"Barracuda email protection is stable. I would give it a nine because of its strong cybersecurity features."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable features are security and ease of use."
"The solution is straightforward to set up."
"The setup was easy."
"The most valuable feature is the DMARC Analyzer."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"It's good, it keeps the spam out."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"Email security is the most valuable feature of the solution."
"The piece that is most valuable from the Mimecast standpoint will be the sandboxing feature."
"URL inspection works pretty well."
"The solution's reporting mechanism is a little poor and could be improved."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"The product must enable bulk user management."
"The solution's graphical user interface (GUI) could be improved visually."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"I would like to see better integration with other products."
"I'd like to have better support from the product in the future."
"As a user, the user interface of the management console could be upgraded, for example."
"The detection rates are an area for improvement."
"While it's quick and easy, the initial setup could be more user-friendly."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"Lately, Mimecast's outbound mail servers have been regularly blocklisted by spam filters. That didn't happen a few years back, but it seems to be a more frequent problem these days. When a server is blocklisted, it means all of my outgoing mail ends up in the recipient's junk mail. That affects my reputation and business confidence."
"The solution is very expensive."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
Barracuda Email Protection is ranked 4th in Office 365 Protection with 14 reviews while Mimecast Email Security is ranked 5th in Office 365 Protection with 25 reviews. Barracuda Email Protection is rated 8.8, while Mimecast Email Security is rated 8.0. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP) and Microsoft Purview Communication Compliance, whereas Mimecast Email Security is most compared with Microsoft Defender for Office 365, Abnormal Security, Microsoft Exchange Online Protection (EOP), Check Point Harmony Email & Collaboration and Egress Intelligent Email Security. See our Barracuda Email Protection vs. Mimecast Email Security report.
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