We performed a comparison between Bitdefender GravityZone EDR and Huntress based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The setup is pretty simple."
"The price is low and quite competitive with others."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The product's initial setup phase is very easy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated."
"One strong point is that it doesn't have many background services running on the Windows system or server operating system. This minimizes impact because it's a lighter version."
"We have had no issues with the support and consider it to be good, even when it comes to accredited resellers."
"The most valuable features are the solution's thorough detection and ease of use."
"The setup was easy."
"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"Bitdefender GravityZone EDR needs to be more stable."
"They are constantly updating the solution against malware."
"The EDR product is simple to install. It is low maintenance. All the alerts go to Huntress first, and their analyst team reviews them and sends actionable things our way."
"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."
"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."
"Huntress' best feature is the threat-hunting expertise that is part of their 24/7 SOC."
"The most valuable aspect of Huntress is its 24/7 SOC service."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The dashboard isn't easy to access and manage."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The solution is not user-friendly."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"We would like to see a more advanced dashboard."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"I have not had used the EDR portion of the solution to do any custom scripting to allow further advanced operations on the endpoints. From what I understand from reading the comments on reviews is that it is not particularly flexible in this regard."
"The graphical user interface for EDR could be improved."
"The pricing should be improved. The user interface has been improved on a yearly basis. The key issue is that they need to look at their pricing."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"They should include the Hebrew language for its technical support in terms of communication."
"One area for improvement in Huntress would be to allow for PSA integration from a specific IP address or hostname for better security measures."
"Some of Huntress' reporting could be improved."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"I would like the API to be a little better. They are getting there."
"We need an API to automatically retrieve metrics and data about backend activity so we can generate client reports."
"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"I am anxiously watching to see how they evolve their MDR for Office 365. If anything, I would like more automated remediation capabilities in their MDR for Office 365."
"Their EDR can have increased coverage for Macintosh. They do not fully secure Macintosh computers."
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while Huntress is ranked 10th in Endpoint Detection and Response (EDR) with 12 reviews. Bitdefender GravityZone EDR is rated 8.6, while Huntress is rated 9.4. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Huntress writes "Is the easiest tool we've ever deployed, is cost-effective, and significantly improved our security posture". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Intercept X Endpoint, whereas Huntress is most compared with SentinelOne Vigilance, Blackpoint Cyber MDR, CrowdStrike Falcon Complete, Arctic Wolf Managed Detection and Response and Bitdefender MDR. See our Bitdefender GravityZone EDR vs. Huntress report.
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