We performed a comparison between Trend Micro Apex One and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. It is known for its easy setup, scalability, and reasonable pricing. The reviews suggest that GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer Trend Micro Apex One over Bitdefender GravityZone EDR. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while they said GravityZone EDR's encryption could be better. Reviews of Trend Micro's customer service were generally positive, while users had mixed opinions about Bitdefender's support quality.
"We have FortiEDR installed on all our systems. This protects them from any threats."
"NGAV and EDR features are outstanding."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"Ability to get forensics details and also memory exfiltration."
"I get alerts when scripts are detected in the environment."
"Fortinet is very user-friendly for customers."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The solution was relatively easy to deploy."
"It's easy to deploy."
"The most valuable feature of the solution is that it is easy to use and simple, meaning it's not much complicated."
"The product is stable. It has a small footprint, but it does a lot of heavy lifting."
"We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
"Sandbox Analyzer, HyperDetect, and EDR are valuable to our customers."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"Device control works well, and the anti-malware updates are also pretty good. Every two or three weeks, you get updates. The frequency of the release of new definitions is quite good. We had peace of mind."
"I use Trend Vision One Endpoint Security for work control, application control, firewall, whitelist and blocklist filtration, analysis, monitoring, deep security for the servers, major monitoring, and IPS modules."
"Its reporting and dashboard are valuable. Its dashboard is easy to use."
"The cloud-based management portal was okay."
"The ransomware protection and behavior monitoring features of Trend Micro Apex One are actually good."
"I believe that optimization is a really good feature on the front side."
"One of the better features, in my opinion, is that it also makes use of a web reputation. For example, if someone accidentally clicks on a link in an email that leads to a malicious website, they will block it."
"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"The solution should address emerging threats like SQL injection."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"FortiEDR can be improved by providing more detailed reporting."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"While the solution is secure, it could have better integration."
"Bitdefender GravityZone Ultra should include more advanced features than their competitors in the market for the auto-detection of viruses and threats within the environment."
"The firewall security could be better."
"The interface could be improved."
"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"Using this product requires quite a bit of training, which is hard to get."
"The graphical user interface for EDR could be improved."
"The solution needs to have SDR in it. So, SDR is an area where the solution needs to work and improve itself."
"One of our firewalls once detected a threat, but Apex One did not detect it."
"The reporting can be improved. We'd like to have had broader insights as to what was happening on a machine."
"The DLP model needs improvement."
"We do not have much control as we have to work with regional policies and regional support."
"The console can be better in terms of management and viewing the hierarchy of devices. Currently, setting up the hierarchy OU-wise is a bit cumbersome. It can be made a bit easier. If that can be more user-friendly and easier to manage, it would be great."
"Recently, we had a malware attack and considered looking at other cloud solutions because of this breach."
"The integration is lacking in Trend Micro Apex One. It does not integrate well with Microsoft p solutions. For example, with Office 365, we have to buy another solution for mail protection. That's why we are assessing Microsoft Defender 365 because we have an email from Microsoft, an endpoint from Microsoft, and we use Windows systems."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Detection and Response (EDR) with 125 reviews. Bitdefender GravityZone EDR is rated 8.6, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Intercept X Endpoint, whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Vision One. See our Bitdefender GravityZone EDR vs. Trend Vision One Endpoint Security report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.