We performed a comparison between BMC TrueSight Server Automation and Chef based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"The most valuable feature for us is the security, including risk analysis and patch management."
"Autopilot is the most valuable feature."
"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"It gives us more speed to deliver services and applications, and we rely on security."
"The solution is stable."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The best feature of the solution is patch automation."
"Technical support is good."
"It is a well thought out product which integrates well with what developers and customers are looking for."
"Automation is everything. Having so many servers in production, many of our processes won't work nor scale. So, we look for tools to help us automate the process, and Chef is one of them."
"The scalability of the product is quite nice."
"Manual deployments came to a halt completely. Server provisioning became lightning fast. Chef-docker enabled us to have fewer sets of source code for different purposes. Configuration management was a breeze and all the servers were as good as immutable servers."
"The product is useful for automating processes."
"We have had less production issues since using Chef to automate our provisioning."
"This solution has improved my organization in the way that deployment has become very quick and orchestration is easy. If we have thousands of servers we can easily deploy in a small amount of time. We can deploy the applications or any kind of announcements in much less time."
"If you're handy enough with DSL and you can present your own front-facing interface to your developers, then you can actually have a lot more granular control with Chef in operations over what developers can perform and what they can't."
"There should be more focus on mobile device security and integration."
"It would be better if they can reduce the cost of the license."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"There needs to be more support for Mac operating systems."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"BMC TrueSight Server Automation's scripting needs improvement."
"The architecture is big, so the initial setup is not a straightforward task."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"The setup of this suite is very complicated. It needs to be simplified."
"Resource management on the base servers is sluggish and could be improved."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"If they can improve their software to support Docker containers, it would be for the best."
"The agent on the server sometimes acts finicky."
"Vertical scalability is still good but the horizontal, adding more technologies, platforms, tools, integrations, Chef should take a look into that."
"The AWS monitoring, AWS X-Ray, and some other features could be improved."
"I would like to see more security features for Chef and more automation."
"Since we are heading to IoT, this product should consider anything related to this."
"I would also like to see more analytics and reporting features. Currently, the analytics and reporting features are limited. I'll have to start building my own custom solution with Power BI or Tableau or something like that. If it came with built-in analytics and reporting features that would be great."
"Third-party innovations need improvement, and I would like to see more integration with other platforms."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Chef is ranked 16th in Configuration Management with 18 reviews. BMC TrueSight Server Automation is rated 8.2, while Chef is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Chef writes "Easy configuration management, optimization abilities, and complete infrastructure and application automation". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Chef is most compared with Jenkins, AWS Systems Manager, Microsoft Azure DevOps, Microsoft Configuration Manager and SaltStack. See our BMC TrueSight Server Automation vs. Chef report.
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