We performed a comparison between Carbonite Server and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"Easy verification of things is the most valuable feature."
"I find the BMR/image and the recovery pieces are valuable."
"The solution is very stable."
"The return to operations is the most valuable feature because it decreases the amount of time it takes us to recover."
"Another advantage is the ease of use. You can click through instead of typing in the code. It's all already scripted down to the network adjustments within the VMs and the timed delays for servers that need to come up in sequence. Overall, it's a good package for us to use. We started using it in about 2018 and haven't looked back."
"The ease of use is one of the most valuable features when it comes to making changes and configuring. It's very easy to set up and configure. It's a great product."
"Zerto is low maintenance, so I can set it and forget it. It has a great process and an excellent solution."
"The solution's most valuable aspect is allowing a failover from our remote sites to our data center. Our remote sites have failed several times, and on each occasion, we were able to bring a plant back online within 30 minutes, even though the hardware repair took many days."
"If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
"The one-to-many replication functionality is helpful. While we were protecting our VMs in Azure, we were able to use the one-to-many feature to also replicate the same VMs to our new data center, in preparation for data center migration."
"Since the log files are continuously transmitted, the granularity of restores is amazing."
"The stability has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"They do not yet have USB recovery but they are adding it in coming releases."
"The monitoring and alerting functionality need to be improved."
"I would like to be able to replicate one to multiple without having to recreate every VPG. That would save us a lot of time. When we add a site or move our DR to a different site, I have to recreate everything from scratch. So, it'd be cool to be able to just repoint an existing VPG to a new site without having to recreate everything."
"The number one thing we have found we would like changed so far is the cost per VM. It would be great to get that pricing reduced."
"The only issue that I observed was that depending on the number of virtual machines that are being replicated, you will have to provision the appropriate bandwidth for the link that the replicated systems will traverse."
"The biggest improvement would be exporting VPGs and a configuration of VPGs, as well as increasing or improving their IP customization rule set."
"Zerto's near-synchronous replication is excellent when it works. I'm trying to be nice to them because I like the product a lot, but we're having a lot of difficulty with it in our environment."
"We have had issues with licensing, where the license we've been given by Zerto support doesn't include VSS replication, which was a pain at the time."
"There should be an automatic installation in a cluster. When I add a virtual client or ESX source to the cluster, it should automatically install that. There should be automatic installation. Currently, I have to do that manually."
Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews while Zerto is ranked 2nd in Backup and Recovery with 236 reviews. Carbonite Server is rated 8.2, while Zerto is rated 9.0. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". Carbonite Server is most compared with Veeam Backup & Replication, Oracle Data Guard, Azure Backup, Commvault Cloud and Veeam Backup for Microsoft 365, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Veritas NetBackup. See our Carbonite Server vs. Zerto report.
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