We performed a comparison between Catchpoint and OpenText LoadRunner Professional based on real PeerSpot user reviews.
Find out what your peers are saying about Nexthink, Lakeside Software, ControlUp and others in Digital Experience Monitoring (DEM)."The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint provides a great amount of information."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The solution can handle a huge amount of workloads, it's quite scalable."
"I recommend LoadRunner Professional as it supports many protocols and applications and is very easy to set up and use."
"The Analysis feature makes it easy to analyze cross-data and we can pin to the focus period."
"The initial setup and installation of the software were very easy and straightforward."
"I am impressed with the tool's correlation function."
"I appreciate its ability to handle various internal calls and its user-friendly interface."
"It is a good and stable tool."
"LoadRunner is a very sophisticated tool, and I can use many languages. For example, I can use Java. I can use C++. I can test the Internet of Things, FTP, mail, and Active Directory. It is very useful."
"Catchpoint can be improved by focusing solely on network monitoring."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"The old user version was better, it was more user-friendly."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"Licensing costs could be reduced."
"I guess scalability becomes a problem when you use things like TruClients."
"The tool needs to work on capture script feature."
"Micro Focus LoadRunner Professional can improve the implementation of digital areas, such as digital testing, UI and native application, and native mobile applications."
"We'd like the solution to be a bit more user-friendly."
"LoadRunner experiences high resource utilization. Even though we have machines with higher configurations, I've observed this behavior. Heavy traffic recording results in the tool hanging. So heavy traffic recording makes the tool slow."
"Sometimes we are not be able to click on some of the buttons due to the screen mismatching and compatibility issues."
"The pricing model, selling model, and business model need to be adjusted. For non-enterprise organizations, Micro Focus LoadRunner Professional is too expensive and not worth the cost."
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Catchpoint is ranked 5th in Digital Experience Monitoring (DEM) with 12 reviews while OpenText LoadRunner Professional is ranked 2nd in Performance Testing Tools with 77 reviews. Catchpoint is rated 8.2, while OpenText LoadRunner Professional is rated 8.4. The top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". On the other hand, the top reviewer of OpenText LoadRunner Professional writes "A sophisticated tool that supports many languages and works with all kinds of applications". Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and AppDynamics, whereas OpenText LoadRunner Professional is most compared with Tricentis NeoLoad, OpenText LoadRunner Enterprise, OpenText LoadRunner Cloud, Apache JMeter and IBM Rational Performance Tester.
We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.