We performed a comparison between Check Point Harmony Email & Collaboration and IRONSCALES based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Microsoft Defender for Office 365 is a stable solution."
"The product is not resource-intensive."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Since we have started using the solution, there have been fewer compromises."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Does a thorough job of examining email and URLs for malicious content."
"The anti-phishing feature is the solution's best feature."
"Data loss and data leakage prevention are well deployed which helps businesses to scale and expand effortlessly without any trouble."
"We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
"The program has a nice interface and it is easy to use."
"I can count the number of endpoints, emails, and collaborations being used in the environment."
"This DLP is very useful, as it gives our users additional protection."
"I appreciate the ease of deployment and the intuitive dashboard. Even someone with basic IT knowledge can easily understand the dashboard and identify potential threats."
"As with most of the other Check Point products, the CloudGuard SaaS has the advanced visibility of the events and alerts."
"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."
"There is buzz around phishing awareness training. When I make a campaign, all of a sudden people in our organization are talking, thinking, and wondering about it. Therefore, it keeps people on their toes. That is perfect because it does exactly what we want it to do."
"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."
"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."
"The report function through Gmail is probably the most valuable feature. The next most valuable features are simulation and training."
"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."
"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."
"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."
"The product must provide better malware detection."
"You should be able to deploy Defender for every subscription without the need to add servers."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The company should focus on adding threats that the solution is currently unable to detect."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Some undefined threats can bypass the security system when there is a networking failure in the organization."
"The business team should be further expanded, and more peer feedback should be made available publicly to have better and complete visibility of the application globally."
"They could help us be integrating features with solutions from third parties."
"Check Point needs to address the pricing segment for SMEs."
"Stability has been a pain point. I was going back and forth with my product engineer and project manager for a couple of months. I had the product in a demonstration mode and wasn't satisfied with the results initially. After a few alterations and a few revisions later, it is fine."
"I would like Check Point to extend its coverage to include more cloud applications."
"It's not fully integrated with Google Workspace, and the statistics don't update in real-time."
"Other vendor support teams go after fixing the issue the moment that they join the remote session. The problem that I have faced with Check Point support is that they share the case number with me, then it takes at least two days for them to join a remote session with us, even though we have asked for this timeframe to change. Even though we have already explained the problems that we are facing or the business pain points in our network on the call or email, we have to repeat the problem statements again in the console. It can take four or five days to resolve the issue from the moment they understand the problem. This includes the time to teach their R&D or internal team whatever the issue is. I have faced timeframes as long as seven to 10 days for fixing some issues."
"In addition to integrated training, they should also have personalized training that you don't have to do as part of a phishing campaign or a simulation."
"The only thing that I could say is that some of the reporting features could be better."
"The integration with Google Suite needs to be better. it's something they can work on."
"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."
"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."
"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."
"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."
"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."
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Check Point Harmony Email & Collaboration is ranked 7th in Email Security with 49 reviews while IRONSCALES is ranked 3rd in Secure Email Gateway (SEG) with 11 reviews. Check Point Harmony Email & Collaboration is rated 8.6, while IRONSCALES is rated 9.2. The top reviewer of Check Point Harmony Email & Collaboration writes "Has a user-friendly dashboard, a great anti-phishing algorithm, and sandboxing for testing". On the other hand, the top reviewer of IRONSCALES writes "It has an easy installation that can be done in a matter of minutes". Check Point Harmony Email & Collaboration is most compared with Avanan, Microsoft Defender for Cloud, Mimecast Email Security, Cisco Secure Email and Proofpoint Enterprise DLP, whereas IRONSCALES is most compared with Avanan, Sublime Security, Perception Point Advanced Email Security, Cisco Secure Email and TitanHQ SpamTitan. See our Check Point Harmony Email & Collaboration vs. IRONSCALES report.
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