We performed a comparison between Cisco Duo and Cisco ISE (Identity Services Engine) based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."
"The solution is easy to use."
"We were considering purchasing other products, like AMP for Endpoints, and it was not properly integrated with the firewall function. It might be better now with SecureX."
"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"The multi-factor authentication process and the geo-locking features are great."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"The interconnection with the ecosystem and the ability to force rules all over the network are the most important features."
"Cisco ISE's integration with other external identity servers like Duende is very simple and easy."
"They provide you multiple ways to achieve security, not only on-prem, but also when you have remote and guest workers. Especially post-pandemic, a lot of our customers have remote workers. So, it has been really helpful."
"Stable network administration solution that can be installed easily, and comes with fast technical support."
"At the moment, ISE seems to integrate very well with a number of other technologies."
"We have multiple metal devices from different places that use management, so we need to know who would be accessing all those devices and what changes are being done to those metal devices. With Cisco ISE we have visibility of all the changes happening on those devices."
"It's keeping our company safe from rogue devices connecting to our network. From a security standpoint, there's peace of mind knowing that every device that connects is a good one."
"The ability to allow or deny hosts onto the network is valuable. It provides great security to the network environment."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"We had some trouble with the password reset function."
"The product could be more intuitive on the app."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"Most of my colleagues from other companies use the Microsoft MFA solution because it's included in Office 365. Few people are considering Cisco Duo. That's the primary problem in our area. It's a solution mostly adopted by Cisco users."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"I would like to see integration with other vendors, and the RADIUS integration needs to be improved a little bit."
"I would like the product to include support for OSVS version three."
"It could be more intuitive in terms of how to configure the policies."
"Some of the reporting could be improved."
"Cisco ISE is very complex and not very easy to deploy."
"There can be a little bit more integration between the controller management and ISE. There are two dashboards, you have the controller dashboards, and you have the ISE dashboard it would is a way to maybe integrate that into one. That would be great. It's not that bad. It would be easier if it could be combined into one dashboard."
"The web UI should be made similar to the one in DNAC."
"The knocks I have against the product are the number of bugs that we encounter, constantly, and the amount of upgrading that we have to do."
More Cisco ISE (Identity Services Engine) Pricing and Cost Advice →
Cisco Duo is ranked 8th in Cisco Security Portfolio with 55 reviews while Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 138 reviews. Cisco Duo is rated 8.8, while Cisco ISE (Identity Services Engine) is rated 8.2. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and AuthLite, whereas Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator. See our Cisco Duo vs. Cisco ISE (Identity Services Engine) report.
See our list of best Cisco Security Portfolio vendors.
We monitor all Cisco Security Portfolio reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.