We performed a comparison between Cisco Duo and ESET EDR/XDR based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"The most valuable feature is the ability for users to connect securely to the office using the VPN."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"It's easy to use for the security part, and it helps to improve our security posture."
"It's a lot easier for our end users to connect to our network. You don't have to type in a code. You get push notifications, that's probably the best thing about it. The fewer clicks they have to do to be online, the better it is. They can easily get into the network and do remote work."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"The solution is easy to use."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Duo Security should better organize its tile feature to organize applications better."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."
"Smart Licensing needs improvement. It's terrible. We have problems with it every year and we need to involve support to fix it."
"For upgrades, there should be a better notification of when they're coming out. We always have a testing phase, so we need to be ahead of it. It takes us longer before we can upgrade to the newest version."
"The solution could improve how it scours each website."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while ESET EDR/XDR is ranked 36th in Authentication Systems with 1 review. Cisco Duo is rated 8.8, while ESET EDR/XDR is rated 0.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of ESET EDR/XDR writes "An easy-to-use solution that could improve it’s website-scouring capabilities". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas ESET EDR/XDR is most compared with Wazuh, Microsoft Defender XDR, Bitdefender GravityZone EDR, Microsoft Entra ID and Kaspersky Endpoint Detection and Response.
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