We performed a comparison between Cisco Duo and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The multi-factor authentication process and the geo-locking features are great."
"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."
"It's pretty easy for users to figure it out."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"The single pane of glass management works very well. That feature is very important because we have a lot of admins who have to manage Duo, and it's much easier when it's a single pane of glass. That single pane is also great because it's easy to enroll new devices."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"The two-factor login is great. I receive a message and just have to press okay."
"The VPN we are using is good and working quite well."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Cloud-based service and management."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It is easy to use."
"It offers more platform support, like Apple, Android, and Microsoft."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."
"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."
"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."
"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."
"Geofencing needs improvement."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"In the next release, I would like the ability to work offline with remote access."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"It is challenging to use when installing a new version."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
Cisco Duo is ranked 2nd in Authentication Systems with 55 reviews while Symantec VIP Access Manager is ranked 13th in Authentication Systems with 15 reviews. Cisco Duo is rated 8.8, while Symantec VIP Access Manager is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Symantec VIP Access Manager writes "With its mobile application, this tool offers a convenient and user-friendly experience to its users". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and UserLock, whereas Symantec VIP Access Manager is most compared with Microsoft Entra ID, Check Point Remote Access VPN, Yubico YubiKey, Q-Bot and Sangfor SSL VPN. See our Cisco Duo vs. Symantec VIP Access Manager report.
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