We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Secure Email based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the logging feature."
"The TACACS and RADIUS have been the most valuable features so far."
"I have found that all of the features are valuable. It is very easy to deploy because we are able to port users directly from Active Directory (AD) and LDAP."
"The product is stable."
"In terms of scalability, you need to factor in your licenses. With a virtual platform, the scalability is more than sufficient. We have over one thousand users."
"Authentication is the most valuable feature because it puts our company at another level of security."
"It's flexible and stable. It's been good as a standard environment to run."
"The feature that I most like is that it can notify me whenever someone plugs in their device, which is not allowed. I get notifications for new laptop devices. I think the user interface looks good compared to previous versions."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The most valuable features are protection against ransomware and spam."
"The system provides our service desk with the means to troubleshoot email delivery issues with ease."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"ATP has been the most valuable in improving our email security posture."
"The solution configuration is complicated for setting the infrastructure. They have improved over the years but there is still a lot of room to improve. When comparing the simplicity to other vendors, such as Fortinet and Aruba they are behind."
"It is a good product, but in order to use all of the functions of the product, you must have a good understanding of the product. You must know how to use and manage it. It is a little bit complicated to configure and manage. It must be simplified to make it easy to manage for end users. In the initial stage, we found ISE complicated for end users. It was not easy to manage it or to write authentication and authorization protocol. They must improve its management and make it easy for end users. The monitoring and reporting capabilities can be improved because end users want to quickly see what is happening in their network. There were some restrictions in working with other vendors. It should also have a better and easy integration with other vendors."
"The UI and UX could be more seamless and easier to use."
"I'd like to see the logging be a bit more robust in terms of what it has baked in. If I want to do any in-depth searching, I have to export all the logs to an external platform like Elastic or LogRhythm and then parse through them myself. It would be nice if I could find what I want, when I want it, on the platform itself."
"The solution can lag somewhat as we have a large database."
"Sometimes some of Cisco ISE's graphical interfaces could be a little bit smoother. However, with the different versions, the product is getting better and better."
"In order to make it a ten, it should be more user-friendly. You need somebody who is knowledgeable about it to use it. It's not easy to use. We have to rely heavily on technical support."
"It would be nice if it could be configured easily by default."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The tool's pricing can be improved."
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Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 138 reviews while Cisco Secure Email is ranked 10th in Cisco Security Portfolio with 56 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Secure Email is rated 8.4. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Secure Email is most compared with Microsoft Defender for Office 365, Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail and Proofpoint Email Protection. See our Cisco ISE (Identity Services Engine) vs. Cisco Secure Email report.
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