We compared Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points based on our user's reviews in several parameters.
Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with positive reviews on customer service and ROI. In contrast, Juniper Mist Wireless Access Points are highlighted for reliability, performance, and security, with positive feedback on customer service and ROI. Areas for improvement vary, with Meraki users focusing on signal strength and support, while Mist users mention reliability and performance enhancements.
Features: Cisco Meraki Wireless LAN is praised for stability, good performance, complete visibility, IoT integration, cloud management, and granular device control. Juniper Mist emphasizes reliability, performance, advanced security, seamless integration, and robust coverage.
Pricing and ROI: The setup cost difference between Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points is minimal. Both products have been praised for their affordability and straightforward setup process. Customers have reported that there are no additional expenses or complex procedures involved in setting up either system., Cisco Meraki Wireless LAN has a positive ROI, with improved network performance and enhanced security. It offers ease of deployment and management, reducing operational costs. Users consider it reliable and scalable. On the other hand, Juniper Mist Wireless Access Points provide significant value and benefits, including increased connectivity and network reliability. It offers improved user experiences and seamless connectivity for employees and visitors. Users appreciate the ease of management and configuration, saving time and resources. Overall, it has proven to be a worthwhile investment.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in enhancing signal strength and coverage, improving network stability and reliability, enhancing user interface and management features, increasing compatibility with third-party devices, addressing firmware update issues, and providing better customer support. On the other hand, Juniper Mist Wireless Access Points require enhancements in reliability and stability, speed and coverage, setup and configuration processes, and compatibility with various devices and operating systems.
Deployment and customer support: Based on user feedback, the duration required for establishing a new tech solution with Cisco Meraki Wireless LAN varied among users, with some taking a week and others taking three months for both deployment and setup. For Juniper Mist Wireless Access Points, users also reported varying timeframes, with some taking a week for deployment and setup, while others took three months., Cisco Meraki Wireless LAN is known for its exceptional customer service, with prompt and effective assistance from knowledgeable and friendly staff. Users appreciate their efficient issue resolution. On the other hand, Juniper Mist Wireless Access Points also provides highly regarded customer service, offering prompt and effective solutions with a knowledgeable and responsive support team. Users highlight the level of attention and support provided by Juniper Mist.
The summary above is based on 59 interviews we conducted recently with Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points users. To access the review's full transcripts, download our report.
"The ability to manage it remotely is the most valuable. If it has an internet connection, you can get to it. It is a great product for remote clinics. We kind of thought about doing this kind of standalone technology. Meraki is easy to manage. From a management perspective, it is the easiest to use, especially in the cloud. I like Meraki. I even have it in my home."
"The automatic VMware update is very useful because you don't have to worry about outages and planning for VMware updates. It is very advantageous from a management point of view. The ability to restrict and review the clients connected to each of our segments. Additionally, the solution is easy to use."
"It is more robust for me to deploy networks. And because of the field we are in where offices open up and others close, it helps my turnaround time to deploy these networks for the customers."
"From a security perspective, this product has several advantages."
"The most valuable feature is the technology of the security that is offered."
"We can deploy it and check in on our customers without having an on-site connection or an on-site infrastructure for elderly customers."
"The monitoring device enables you to see the network health."
"The cloud manageability feature is valuable."
"The solution is stable."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"With Mist, every Wednesday they roll out new features."
"In terms of reporting, in terms of all the user reports, it's very rich."
"It provides private network access, helping us protect our company’s devices."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"Meraki is still very much a small office type of solution. It is not a fit for large enterprise networks, as it doesn't have tunneling functionalities."
"The initial setup of the solution can be improved and made easier."
"The solution should be more secure."
"We have used technical support for some issues but not many times."
"The pricing structure could be improved."
"Quality of technical support varies."
"Meraki should share their viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard."
"They could also add some more controls for guest access. For example, when you have a captive portal, it would be nice to limit the amount of time users can stay connected per day. Right now, you can only configure the splash frequency. And you can set the connection for one hour, but you have to use the billing feature."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"Juniper Mist Wireless Access Points’ support services need improvement."
"The solution is expensive."
"They should include SD-WAN features to it."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"The price could be better."
"Enrolling into the tool is a tedious process."
"I need a bit more time with it before criticizing the features."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Juniper Mist Wireless Access Points is ranked 10th in Wireless LAN with 16 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Juniper Mist Wireless Access Points is rated 8.8. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Juniper Mist Wireless Access Points writes "Offers good performance, good solution and smooth implementation ". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Mist AI and Cloud and Cisco Wireless, whereas Juniper Mist Wireless Access Points is most compared with Aruba Wireless, Ruckus Wireless, Cisco Wireless, Ubiquiti WLAN and Mist AI and Cloud. See our Cisco Meraki Wireless LAN vs. Juniper Mist Wireless Access Points report.
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