Cisco Secure Email Threat Defense vs Kiteworks comparison

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Microsoft Logo
12,659 views|10,155 comparisons
97% willing to recommend
Cisco Logo
1,625 views|1,269 comparisons
90% willing to recommend
Kiteworks Logo
172 views|123 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on May 17, 2023

We performed a comparison between Kiteworks and Secure Email Threat Defense based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Kiteworks has a quick and simple initial setup process that is cloud-based, making implementation unnecessary. The system is easy to use and requires minimal training, with new features launching regularly. Secure Email Threat Defense also has an easy and straightforward setup process, but the ease of installation depends on the team's adaptability and the size of the setup. Larger setups and new teams may present potential challenges.
  • Features: Kiteworks and Secure Email Threat Defense have notable differences in valuable features. Kiteworks is focused on file sharing and management, offering large file sending, two-factor authentication, external file sharing with tracking, user-friendly administration, and a private content network. On the other hand, Secure Email Threat Defense is more comprehensive in protecting against email attacks, with multiple antivirus OEMs, virus encrypt features, encryption, web domain and email protection, and scalability. Secure Email Threat Defense is easy to use, has good documentation, and a strong reputation.
  • Pricing: The cost structure of Kiteworks varies depending on user needs, while Secure Email Threat Defense has a fixed one-year license fee. Kiteworks is considered reasonable overall, while Secure Email Threat Defense is considered expensive but worth it for the best product and support. Kiteworks has some issues with licensing management, while Secure Email Threat Defense has a clear and understandable license. Finally, Secure Email Threat Defense has no competition, while Kiteworks may have some competition in the market.
  • Service and Support: Kiteworks has mixed feedback on their technical support, with some complaining about slow response, while others praise their support team for being responsive. On the other hand, Secure Email Threat Defense has received positive feedback on their technical support, with customers finding them helpful and praising their excellence. Some customers are well-versed in the implementation process and haven't needed to contact support. The level of service provided by the technical support team is generally satisfactory for both companies.
  • ROI: Kiteworks offers a solution for secure communication with external partners, resulting in cost savings and reduced incidents of data misuse. Secure Email Threat Defense has mixed reviews, with some praising its effectiveness and ease of use, while others express disappointment with its performance or customer support. Kiteworks is more specific in its solution, while Secure Email Threat Defense may not meet all users' needs.

Comparison Results: Kiteworks seems to be the preferred choice for secure communication and file sharing based on user reviews.

To learn more, read our detailed Cisco Secure Email Threat Defense vs. Kiteworks Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency.""Microsoft Defender for Office 365 is a stable solution.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint.""Defender helps us prioritize threats across our organization.""Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors.""Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."

More Microsoft Defender for Office 365 Pros →

"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that.""It has an efficient email filtering feature.""Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt.""I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more.""It's very easy to deploy and configure.""Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email.""The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment.""This solution is easy to use."

More Cisco Secure Email Threat Defense Pros →

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API.""The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective.""We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub.""The solution can be used remotely; it's easy to upload and share files.""The solution removes the limitations with file attachment size that is found with regular email.""The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth.""I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients.""We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

More Kiteworks Pros →

Cons
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types.""Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added.""Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once.""Several simulation options are available within 365, and the phishing simulation could be better.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products.""Microsoft Defender for Office 365 should be more proactive.""There's room for improvement regarding the time frame for retrieving emails.""It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."

More Microsoft Defender for Office 365 Cons →

"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time.""The pricing could always be better.""From a technical point of view, Cisco is far behind in terms of cybersecurity, and it has to improve very much.""This solution could be improved by integration with Sandbox.""Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud.""The solution is a bit expensive.""Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution.""There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."

More Cisco Secure Email Threat Defense Cons →

"File location could be improved.""In my experience, their technical support can be a little slow.""It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers.""We have experienced a few hiccups and bugs when using the admin console and from a user perspective.""I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly.""Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue.""There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way.""There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

More Kiteworks Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The feedback from vendors and customer is that it is expensive."
  • "Cisco Secure Email Cloud Mailbox does not have any competition with Sophos, Trend Micro, or other vendors of the world. However, there is a pricing premium for the solution. One has to look at it from that angle that while they are buying Cisco, there will be a premium, and Cisco justifies that premium value. That's why they're charging a high price."
  • "It is expensive compared to other vendors."
  • "The solution’s pricing is manageable."
  • More Cisco Secure Email Threat Defense Pricing and Cost Advice →

  • "It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
  • "I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
  • "They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
  • "The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
  • "The price of Kiteworks is reasonable."
  • "The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
  • More Kiteworks Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Secure Email Threat Defense's scalability is good.
    Top Answer:The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature.
    Top Answer:Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust… more »
    Top Answer:The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
    Top Answer:There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Cisco Secure Email Cloud Mailbox, Cisco CMD, Cisco Cloud Mailbox Defense
    Accellion
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Cisco's secure email threat defense is designed to provide comprehensive protection against email-based threats. With the increasing sophistication of cyber attacks, it is crucial for organizations to have a robust solution in place to safeguard their email communications.

    The product offers advanced threat detection capabilities, leveraging machine learning algorithms and real-time analysis to identify and block malicious emails. It scans incoming and outgoing emails for suspicious attachments, links, and content, ensuring that only safe and legitimate emails reach the users' inbox.

    To combat phishing attacks, our solution employs advanced anti-phishing techniques, including URL reputation analysis and email header analysis. It proactively detects and blocks phishing emails, preventing users from falling victim to fraudulent schemes and protecting sensitive information.

    The Secure Email Threat Defense also includes robust anti-malware and anti-spam features. It scans email attachments for malware and viruses, preventing them from infiltrating the organization's network. Additionally, it filters out spam emails, reducing the clutter in users' inboxes and improving productivity.

    Administrators have full visibility and control over email security. They can set up customizable policies to enforce security measures, such as blocking specific file types or restricting email access from certain domains. Detailed reports and analytics provide insights into email threats and help in fine-tuning the security settings.

    Kiteworks empowers organizations to effectively manage risk in every send, share, receive, and save of sensitive content over numerous communications channels: email, file sharing, managed file transfer, APIs, and web forms. The Kiteworks platform unifies, tracks, controls, and secures sensitive content moving within, into, and out of an organization, significantly improving risk management and ensuring regulatory compliance.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Luiss University, Lone Star College, T-Systems, Magyar Telekom
    United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
    Top Industries
    REVIEWERS
    Manufacturing Company17%
    Computer Software Company17%
    Comms Service Provider13%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company29%
    University14%
    Construction Company14%
    Government14%
    VISITORS READING REVIEWS
    Computer Software Company38%
    Comms Service Provider7%
    Government5%
    Manufacturing Company5%
    VISITORS READING REVIEWS
    Government14%
    Financial Services Firm12%
    Computer Software Company8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business18%
    Midsize Enterprise36%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise12%
    Large Enterprise69%
    REVIEWERS
    Small Business23%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise14%
    Large Enterprise66%
    Buyer's Guide
    Cisco Secure Email Threat Defense vs. Kiteworks
    May 2024
    Find out what your peers are saying about Cisco Secure Email Threat Defense vs. Kiteworks and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Kiteworks is ranked 13th in Email Security with 12 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Kiteworks is rated 8.8. The top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". On the other hand, the top reviewer of Kiteworks writes "A unified, secure way to share sensitive content, with no file size limitations". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Abnormal Security, Microsoft Exchange Online Protection (EOP) and Armorblox, whereas Kiteworks is most compared with Sterling Commerce Connect:Direct, MOVEit, Fortra's GoAnywhere MFT, SharePoint and Box. See our Cisco Secure Email Threat Defense vs. Kiteworks report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.