We compared F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler based on our user's reviews in several parameters.
The F5 BIG-IP Local Traffic Manager (LTM) is praised for its efficient traffic distribution and excellent customer service, with users highlighting the product's positive return on investment. In contrast, Citrix NetScaler stands out for its robust load balancing capabilities, security features, and scalability. Users also appreciate the competitive pricing and responsiveness of the support team. Enhancements desired for F5 BIG-IP LTM include improved documentation and user interfaces, while Citrix NetScaler users seek improved scalability and compatibility with applications.
Features: F5 BIG-IP LTM excels in efficiently distributing traffic, managing load, enhancing application performance, and ensuring high availability. Citrix NetScaler stands out with robust load balancing, security features against DDoS attacks, secure remote access, and seamless scalability.
Pricing and ROI: The setup cost for F5 BIG-IP Local Traffic Manager (LTM) is described as easy and straightforward, without any complications. It offers flexible and customizable licensing options. Citrix NetScaler also has a straightforward and easy setup cost, with users mentioning its cost-effectiveness. It offers competitive and reasonable pricing and flexible licensing options., F5 BIG-IP LTM and Citrix NetScaler both offer favorable ROI according to user feedback. F5 LTM is valued for its contribution to business success, while Citrix NetScaler delivers positive outcomes and benefits for users.
Room for Improvement: The F5 BIG-IP Local Traffic Manager (LTM) could benefit from better documentation, more intuitive user interfaces, streamlined workflows, improved ease of use, more responsive customer support, and timely updates. In comparison, users of Citrix NetScaler desire improved scalability, more intuitive interfaces, enhanced documentation and support, and resolution of compatibility issues with certain applications.
Deployment and customer support: The user feedback for F5 BIG-IP Local Traffic Manager (LTM) indicates varying durations for establishing a new tech solution, with some users mentioning three months for deployment and an additional week for setup, while others mention a week for both. Citrix NetScaler users mention different timeframes for deployment and setup, emphasizing that both should be considered or that they may refer to the same period., The customer service for F5 BIG-IP LTM is highly commendable, with knowledgeable and responsive representatives. Users appreciate the prompt resolution of issues and professional support. Citrix NetScaler also provides satisfactory customer service with a helpful and responsive support team, offering effective solutions.
The summary above is based on 60 interviews we conducted recently with F5 BIG-IP Local Traffic Manager (LTM) and Citrix NetScaler users. To access the review's full transcripts, download our report.
"We appreciate that this solution facilitates our access to Citrix internet."
"HTTP analysis and action. We have a lot of custom web applications that sometimes require custom header insertions. Some of these custom apps are external and, via the content switching, we can use one IP and leverage various back-end web app servers."
"The load balancing feature and the fact that you can do context switching in the WAF are the most valuable. We majorly use it for load balancing, but we also use it for context switching in the WAF. It is also robust and very easy to work with and manage."
"The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment."
"The best feature of Citrix is its track record of stability in its features."
"It is the best product out there."
"The solution was very easy to deploy."
"The web application firewall is one feature I found valuable in the solution."
"The solution could improve the ease of use, the management could be simplified. Other solutions are easier to use."
"It helps us recognize sessions from certain IPs that are authorized to manage the application. This is a function we haven't found anywhere else."
"It is a fast and available solution."
"The main reason that we suggest this product to our clients is the great integration with other security tools, such as IBM Guardium."
"The most valuable feature of this solution is IP Intelligence."
"I've worked a little bit with iRules and it is amazing."
"The solution is very easy to use and easy to understand. It's quite an intuitive system."
"In terms of stability, it is stable."
"Development team's response time could be better."
"Does not include security. A web application firewall would be a nice addition."
"There are some features which are missing."
"The solution could be more secure."
"I think there is always room for improvement in this type of solutions. For example, I think the GUI should be easy to understand."
"We had some bugs in the previous firmware. These were not big issues, but more testing on the firmware would be key to happier customers."
"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."
"Manageability and adaptability can also be challenging for end customers."
"There are issues with F5 BIG-IP but they are minor issues not affecting production and services. Sometimes the operations and the facility systems fail. However, there is an alert action from the windows. An ordeal for the manager."
"Not everything is intuitive."
"F5 could improve the rule-setting capabilities in the GUI, and they need to simplify web management. For example, the menus in the Citrix GUI are easier to navigate, with a clean structure and layout."
"To improve the product, they could add more load balancing solutions in Kubernetes."
"The solution's initial setup process was quite complex. I"
"The SharePoint SSO part has some room for improvement."
"It would possibly help to get more training, even better in local languages."
"The deployment could be simplified."
More F5 BIG-IP Local Traffic Manager (LTM) Pricing and Cost Advice →
Citrix NetScaler is ranked 2nd in Application Delivery Controllers (ADC) with 85 reviews while F5 BIG-IP Local Traffic Manager (LTM) is ranked 1st in Application Delivery Controllers (ADC) with 116 reviews. Citrix NetScaler is rated 8.4, while F5 BIG-IP Local Traffic Manager (LTM) is rated 8.2. The top reviewer of Citrix NetScaler writes "Optimizing application delivery and ensuring robust network performance with its excellent stability and comprehensive load-balancing capabilities". On the other hand, the top reviewer of F5 BIG-IP Local Traffic Manager (LTM) writes "Helps deliver applications to users in a reliable, secure, and optimized way". Citrix NetScaler is most compared with Microsoft Azure Application Gateway, Fortinet FortiADC, HAProxy, Loadbalancer.org and A10 Networks Thunder ADC, whereas F5 BIG-IP Local Traffic Manager (LTM) is most compared with Fortinet FortiADC, Microsoft Azure Application Gateway, NGINX Plus, A10 Networks Thunder ADC and HAProxy. See our Citrix NetScaler vs. F5 BIG-IP Local Traffic Manager (LTM) report.
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