We performed a comparison between Citrix Web App and API Protection and Microsoft Azure Application Gateway based on real PeerSpot user reviews.
Find out in this report how the two Web Application Firewall (WAF) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."
"I prefer this solution because of its user-friendly interface. I find it simple and close to what I am currently using, which is Citrix Fortiva Access for Multi-Factor Authentication. I appreciate the familiar user interface and troubleshooting tools it offers."
"The work balancing applications are the most valuable feature."
"Citrix Web App API Protection allows you to enable a blocking mode"
"We have good customer support."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"Citrix is good for application protection."
"The solution's technical support is good."
"Some of the key features of this solution are the low-level maintenance required, floating proxy service, and load balancing."
"It is a scalable solution...The installation phase of Microsoft Azure Application Gateway is very easy."
"Application Gateway automatically redirects unwanted users and takes care of the security aspect. It also handles the performance side of things, which is why we use it."
"The pricing is quite good."
"The most valuable features of Microsoft Azure Application Gateway are the policies, the data store they are using, and the cloud platform it operates on."
"The simplicity of the solution and its ability to integrate easily with others are its most valuable aspects."
"The production is a valuable feature."
"We can control what rules should be used and what should be disabled."
"Their upgrades are not very backward compatible, and sometimes they mess up."
"Security could be improved because then I can get rid of my Cisco firewalls. If they improve the security then I could run my security, my proxy, my firewalling and my SDN solution on one device instead of having to have multiple devices."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The reporting is not so good. They don't have an application to connect the logs."
"The solution's pricing is a big concern and should be improved."
"The product could be improved by making it easier to use and easier to implement."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"The configuration for its web application firewall is complicated."
"The graphical interface needs improvement because it is not user friendly."
"It could be easier to change servicing."
"We have encountered some issues with automatic redirection and cancellation, leading to 502 and 504 gateway errors. So, I experienced some trouble with containers."
"I want the solution's support to improve. The tool is also expensive."
"The product's performance should be better."
"Scalability can be an issue."
"The pricing of the solution could be improved. Right now, it's a bit expensive."
"The support can be improved when you are configuring the system rules. The Disaster Recovery feature can be added in the next release. The price of the solution can be reduced a bit."
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Citrix Web App and API Protection is ranked 20th in Web Application Firewall (WAF) with 11 reviews while Microsoft Azure Application Gateway is ranked 3rd in Web Application Firewall (WAF) with 40 reviews. Citrix Web App and API Protection is rated 8.0, while Microsoft Azure Application Gateway is rated 7.2. The top reviewer of Citrix Web App and API Protection writes "Has a good graphic user interface for beginners, but lacks real-time notifications, alerts, and artificial intelligence". On the other hand, the top reviewer of Microsoft Azure Application Gateway writes "High stability with built-in rules that reduce alerts and are easy to configure". Citrix Web App and API Protection is most compared with F5 Advanced WAF, Fortinet FortiWeb, Azure Front Door, AWS WAF and Akamai App and API Protector, whereas Microsoft Azure Application Gateway is most compared with AWS WAF, Citrix NetScaler, F5 Advanced WAF, Azure Front Door and Cloudflare Web Application Firewall. See our Citrix Web App and API Protection vs. Microsoft Azure Application Gateway report.
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