We compared Cohesity DataProtect and Commvault Complete Data Protection based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Cohesity DataProtect offers instant recovery and built-in integration with Office 365 and Active Directory. Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Cohesity DataProtect users have suggested enhancements to its user interface, rollback methodology, and cloud data recovery. Other pain points include file server capacity and legacy platform support. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files.
Service and Support: The customer service experiences for Cohesity DataProtect have been mostly positive, but some say the quality of Cohesity's support may differ depending on the region. Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies.
Ease of Deployment: Most users consider the setup process for Cohesity DataProtect to be easy, although a few found it more complex than other products. The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty.
Pricing: Cohesity's pricing is higher than its competitors, although some customers consider it affordable. Commvault may need to lower its price to attract customers in certain regions and customer segments.
ROI: Cohesity DataProtect provides security against ransomware and efficient file retrieval. Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access.
Comparison Results: Cohesity is regarded as an affordable solution that offers instant recovery and superior ransomware protection. However, users say its customer service is inconsistent across regions, and its rollback methodology has room for improvement. Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems.
"The dashboard is very easy to use."
"We are very satisfied with the product as a whole—all the backup functions, the data protection functions. We are very satisfied with those, and the product is very simple to use."
"The initial setup is easy."
"It is also very easy to determine which VMs are being backed up and which ones aren't. This is helpful to make sure nothing is being missed."
"It offers an easy, quick backup and restore of files and VMs. Also, the "Google-like " search for files is awesome."
"Instead of four different solutions for protecting VMs, physical servers, SQL, and NAS, we now have one solution with Cohesity that is lightning fast and has amazing features."
"The SQL Backup and Restore is very easy."
"Instant recovery options are a big benefit for urgent restores, as we don't need to wait for hours or days for a restore to complete before being able to access the files."
"Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required."
"IntelliSnap and file system backups are valuable features."
"The product alerts the security team about threats."
"There's no impact on the endpoint. It runs in the background and it's something that you install and then forget about."
"Technical support is great."
"The solution is easy to use and the duplication is quite good."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"Cohesity DataProtect takes hours to restore a single file, even a small one."
"Add the ability to delete View Boxes and External Targets in the GUI."
"Their UI requires a manual refresh. It doesn't seem like it updates itself sometimes when you're moving from screens or waiting for a change to take effect, so you have to manually refresh."
"We would love to see direct compatibility with HPE Simplivity, which we also leverage."
"We are waiting on the AIX agent to be released."
"I would like to see Cohesity have the ability to do a file level restore from a Windows server, which is storing data on dynamic disk."
"We have had our share of minor bugs over the past two years and a few bigger ones."
"The tool could benefit from further improvements in AI features, particularly in areas such as a generative AI chat interface. This feature could help answer queries about the data being protected. One feature that would greatly improve our experience with the product is the ability to identify data redundancies through a central console. This feature would help us reduce storage costs by managing redundant data."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"Getting my guys the right access has a learning curve. Sometimes, it is, "Oh, okay. I think I got it for you." Then, they say, "Oh, nope. I logged in but I can't see this." Then, it is, "Okay, hold on. Give me a second. Let me change that. Okay, it's this one." That learning curve has probably taken a little bit longer than some simpler things. So, Metallic has some granularity, and as a systems administrator, I appreciate that. At the same time, I also realize that I have to learn it."
"Setup is complex."
"The interface could be improved because it has two different consoles."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"The reporting is complicated and should be simplified in an upcoming release."
"The pricing of the solution can be improved and made cheaper."
Cohesity DataProtect is ranked 8th in Backup and Recovery with 67 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Cohesity DataProtect is rated 9.0, while Commvault Cloud is rated 8.6. The top reviewer of Cohesity DataProtect writes "Easy to use, offers good scalability and responsive support ". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Cohesity DataProtect is most compared with Rubrik, Veeam Backup & Replication, Dell PowerProtect DD (Data Domain), Veritas NetBackup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and AWS Backup. See our Cohesity DataProtect vs. Commvault Cloud report.
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