We compared Commvault Complete Data Protection and Dell Avamar based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Dell Avamar earns acclaim for its scalability, data compression capabilities, swift incremental backups, and seamless integration with Data Domain and VM stacks. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Dell Avamar could improve its tape connectivity and bare-metal restoration. Users also requested better Azure backups and a more user-friendly interface.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Some customers express satisfaction with Dell support, but others said there is room for improvement.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Opinions on Dell Avamar’s setup were mixed. Some users found it to be straightforward, while others considered it complex and difficult. Deployment time ranged from a few hours to a week, and assistance from Dell engineers might be necessary.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Dell Avamar’s pricing is generally seen as reasonable, but some users think it is expensive.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Dell Avamar provides cost savings through data reduction, deduplication, and compression.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Dell Avamar is a scalable solution that offers excellent data compression and fast compression. However, Avamar earned mixed reviews for support, deployment, and pricing. Users also requested better Azure and bare-metal backups and restoration capabilities.
"The email archiving feature is very smooth and better than others."
"The most valuable feature is the ability it gives me to automate backups well and consistently, and to follow up on them as well. It also provides consistent recovery processes. Whenever we have needed to do a restore, it has worked quickly and efficiently."
"The solution’s user interface for managing the on-prem environment is good."
"We switched to Commvault because we were looking to centralize management. This reduced IT administrator time as well as providing stability and reliability for data backups in a single console."
"Commvault software is a single platform where you can enable whatever you want to use, like endpoint protection. You can enable those licenses on a single platform screen. This is where I see the value ad. This is a single management tool."
"Commvault Backup & Recovery's search utility is its most valuable feature."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"It is much more scalable and flexible than everything else in the market."
"We've been using this solution to backup our servers. It is a simple backup and restore data application."
"The solution is easy to use and has high performance."
"Scheduling is valuable. It does a good job of backing up, and it does a good job of restoring. Nobody has got a problem with that. The agents are well supported."
"Dell EMC Avamar is easy to work with and is user-friendly."
"The entire system operates seamlessly, with minimal hands-on involvement, allowing us to focus on monitoring rather than constant adjustments or deployments, as seen in larger, more dynamic environments."
"What I found valuable in Dell Avamar is the deduplication feature. I also like that the solution can be integrated with Data Domain."
"Client deduplication."
"The installation process is pretty straightforward."
"Sometimes the web page doesn't work. I don't know if it's an outage or if there is maintenance going on in the background. From time to time, Commvault will suddenly stop taking backups for some intervals."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"The functional integration could be better."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."
"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"The deployment process should be simplified because it is not something that just anybody can do."
"The configuration and expansion aspects of the solution need improvement. They're complicated and don't really integrate well."
"A benefit would be support for either Azure Cool Storage or AWS Glacier."
"It lacks support for certain plugins, like SAP HANA, for example."
"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."
"Avamar is still competitive because of the way we have deployed it, but we need to diversify and shift away from specific technologies. In addition to hypervisors, virtual machines, and bare metal servers, our customers need protection for Microsoft 365, SaaS, and the public cloud, so we need other technologies in the business to cater to those customers' needs. Those are the enhancements we would want from the Avamar platform, but that's not likely to happen. Dell has PowerProtect and Apex backup services. There are other Dell solutions that we'll use to fulfill our customers' requirements."
"It was challenging to back up our Exchange database, which is one of the reasons we did not continue using this solution."
"The reporting should be improved, as we currently have to use another tool for that purpose."
"We have had a lot of problems with the Dell EMC Avamar solution. The snapshots are not being erased after backup."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Dell Avamar is ranked 12th in Backup and Recovery with 81 reviews. Commvault Cloud is rated 8.6, while Dell Avamar is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Dell Avamar writes "Stable, integrates well with other solutions, and has a good price, but its UI needs a refresh". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas Dell Avamar is most compared with Dell PowerProtect Data Manager, Veeam Backup & Replication, Dell NetWorker, Dell PowerProtect DP (IDPA) and Cohesity DataProtect. See our Commvault Cloud vs. Dell Avamar report.
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