We performed a comparison between Commvault Cloud and OpenText Data Protector based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's a software-based solution so we just need a license to expand it."
"We can use it on-premises and in the cloud."
"Metallic is user-friendly, cost-effective, and the technical support is impressive."
"Among the best features are the BMR (Bare Metal Recovery), Live Sync, and IntelliSnap, which is used for snapshots of hypervisor storage. It's predefined so you only need to enable it and it works. I haven't seen anything like this in other backup tools like Veritas NetBackup or Dell EMC or TSM. We will use snapshotting for all our machines."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"The product alerts the security team about threats."
"The feature that was most valuable was that we could restore one mailbox and we could do different backups for different databases."
"It's user-friendly and not overly complicated to configure."
"The stability of the product seems to be quite good."
"Ability to automatically detect and secure new data sources without requiring manual configuration intervention."
"The initial setup was relatively easy."
"The initial setup is straightforward if you understand Data Protector."
"It is very easy to use and the interaction with various systems is very handy."
"The initial setup is very easy."
"The setup was a little bit difficult for a non-IT person like me. My OneDrive is protected by multifactor authentication, and to get the backup to begin behind that multifactor authentication took a little bit of almost customized support, even though I was following the instructions and the videos. That process could have been easier."
"Commvault Complete Data Protection would benefit from improving their training resources."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"The interface could be improved because it has two different consoles."
"Training."
"Compared to Rubrik, MongoDB Data Protector, and NetBackup, Commvault is better. The licensing team was quite tricky recently because they stopped the unlimited files for that license. Commvault made a bank of 500GB only, a node-based license can take it, which is disappointing. Reporting needs to be more granular. Also, there should be a showback of data being backed up, and the backup cost to share the cost internally with the department."
"It is a little more complicated than it really needs to be."
"When you deploy Complete Data Protection for past services, it's more complicated because you cannot directly back up from the previous service host. We have to build a proxy server, like a middleware, to directly access the past database server. It's complex and hard for beginners to figure out."
"We faced some certification issues after we upgraded to version 10.2."
"I do not think that this solution is relevant in the current IT market. They have not upgraded their features and functionalities which makes it difficult for them to remain competitive."
"We're not satisfied with the robustness and stability of the software since Micro Focus took it in-house. The GUI is one thing they could improve. It's still a bit archaic. Data Protector needs a more functional, user-friendly GUI."
"OpenText Data Protector is more difficult to use and configure than OpenText VIM. The user-friendliness of OpenText Data Protector has to be increased, and the complexity of the tool needs to be reduced."
"We face challenges with its stability."
"Many of our users complain about the GUI. You still need to rely on the command line interface. Because it originated as a Unix system, Data Protector is still a command line-driven solution, which makes it seem rather dated compared to systems that are built around a GUI from day one. It doesn't affect the functionality, but some people don't find it user-friendly."
"The technical support was very slow."
"Micro Focus are improving Data Protector with every new version and since we began undergoing training with the latest version we have not faced any real challenges yet. However, their support does need to be improved, in my opinion. In certain critical cases that we've had, they did not provide a satisfactory level of support."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while OpenText Data Protector is ranked 24th in Backup and Recovery with 100 reviews. Commvault Cloud is rated 8.6, while OpenText Data Protector is rated 7.6. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of OpenText Data Protector writes "User-friendly, competitive, agent-based, and easy to manage". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas OpenText Data Protector is most compared with Veeam Backup & Replication, Veritas NetBackup, HPE StoreOnce, Symantec Data Loss Prevention and Forcepoint Data Loss Prevention. See our Commvault Cloud vs. OpenText Data Protector report.
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