We performed a comparison between CyberArk Privileged Access Manager and Palo Alto Networks VM-Series based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The voice technology is very good."
"We are able to know who is accessing what and when; having accountability."
"The key aspects of privileged access management are being able rotate passwords, make sure someone is accountable, and tie it back to a user (when the system is being used)."
"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"CyberArk Privileged Access Manager's main benefit is it provides secure access to our servers. There are features to capture the user activity, it provides video recording processing. If the users are logged in to the server, we can see what activities they are performing. It's a very nice tool for Privileged Access Management. They have plenty of useful services and the solution has fulfilled our needs."
"It is a robust product."
"I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"The flexibility of integrating with other technologies is important because of a lot of applications - a lot of COTS products - are not supported when we are bringing the application IDs. The CyberArk platform provides a lot of opportunities to do customization."
"Palo Alto Networks VM-Series is easy to maintain...From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market."
"The most valuable feature is the Posture Assessment."
"It is an easy-to-scale product."
"The VM-Series reports how much bandwidth a particular IP is using. You don't need to regularly log into a website, like a Cisco command, to see what kind of ACL it's getting. There isn't an ACL use portal event. You can go there and see how much my ACL has been getting me."
"I like the UI. Most things are accessible from the user interface and it is quite user-friendly. With respect to both VM-based firewalls and physical firewalls, it's easy to create updates."
"Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment."
"The technical support for the solution is very good."
"You already can scale it if you put it in Auto Scaling groups. If you put it in a load balancer, it should already be able to scale."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting."
"I would like to see improvement in the custom connector for integration with different devices."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"They need to provide better training for the System Integrator."
"The utilization monitoring and GUI have room for improvement."
"The user interface could use some improvement."
"The solution needs to have more easily searchable details or documentation about it online, so it's easier to Google if you have queries."
"There is no proper support channel to follow up on cases."
"It can definitely improve on the performance."
"The one issue that I didn't like is that the SNMP integration with interfaces didn't record the interface counters."
"The product needs improvement in their Secure Access Service Edge."
"It has to be more scalable for the deployment of VMs on the cloud."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Palo Alto Networks VM-Series is ranked 10th in Firewalls with 53 reviews. CyberArk Privileged Access Manager is rated 8.8, while Palo Alto Networks VM-Series is rated 8.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Palo Alto Networks VM-Series is most compared with Azure Firewall, Fortinet FortiGate-VM, Fortinet FortiGate, Cisco Secure Firewall and Palo Alto Networks NG Firewalls. See our CyberArk Privileged Access Manager vs. Palo Alto Networks VM-Series report.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.