We performed a comparison between CylanceOPTICS and Microsoft Defender for Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The stability is very good."
"Fortinet is very user-friendly for customers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The product's initial setup phase is very easy."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"The solution has a high level of trust in the industry."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It's pretty unintrusive"
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The comprehensiveness of Microsoft threat-protection products is great... Today, Microsoft Sentinel by itself is a leading Gartner SIEM tool. It has advantages over competitors because of the ability to integrate with Microsoft solutions and automate continuous monitoring of Microsoft AD and Office 365 data."
"It's a very complete application. I have all the controls in one site. I can track emails, attacks, and threats, and I can research information. I really like this configuration because I have all the information in place."
"This software is easy to use."
"The virus scanning capability is excellent, and it feeds all the logs into the Microsoft 365 Defender portal, making them easy to search for."
"It's really stable. I've used a lot of stuff, a lot of products, like ESET and Kaspersky. None of them are comparable with this one. This one is much better."
"One of the main features is the solution is very light on resources and we do not have any problems with it."
"The most valuable feature is its ability to effectively detect threats. It has the EDR feature, endpoint detection and response, and that is very good."
"Microsoft Defender can block some viruses or malware. So, it can protect my files. It can save files on Office 365 OneDrive. I use encryption for some files, then I can recover them from OneDrive."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The dashboard isn't easy to access and manage."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"FortiEDR can be improved by providing more detailed reporting."
"I haven't seen the use of AI in the solution."
"The reporting is very weak and not very good at all."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The product's technical support is slow."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's initial setup process could be easy."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"Defender could be more secure and stable."
"The solution has minimal customization options, especially compared to Mandiant, so we want to see more scope for customization. A single portal for customization would also be a welcome addition."
"Integration with third-party vendors could be better. It would be better if it integrates with other protection solutions or other products outside of Microsoft. Nowadays, anti-virus protection doesn't really have to be planned as overall protection for your environment in terms of security. There are really different avenues that bad actors can take to wreak havoc on your machine."
"The management console is something that can be improved."
"The pricing could be a bit better."
"A concern is ransomware, whether people can penetrate and encrypt my data or steal my credit card/banking information."
"I think Microsoft needs to improve some of the security aspects of Defender. The email part, in particular, needs to be improved in terms of security effectiveness."
"Its user interface (UI) can be improved. Currently, in the console, you have to dig down for certain things. They've got many different layers to get to things instead of having it all on the surface. You have to go three folds lower to get to specific functionality or click a particular option. It would be good if we can manage the console through menus and instead of three clicks, we can do things in one click. They need to change the UI and work on it in terms of a better user experience."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. CylanceOPTICS is rated 7.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". CylanceOPTICS is most compared with , whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and Microsoft Intune. See our CylanceOPTICS vs. Microsoft Defender for Endpoint report.
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