We performed a comparison between Darktrace and Datto Endpoint Detection and Response (EDR) based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The good part is that you don't have to configure it, which is very convenient."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"It has helped the organization to detect any malware affecting the machines...The network monitoring and the email monitoring features are very valuable for us."
"The most valuable feature of Darktrace and the most valuable feature is the artificial intelligence module because that is the tool that determines automatically if there is any risk or not in the network."
"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful."
"I find it very good in the way that they show the past events, including the attack history."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"Darktrace is very flexible."
"A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time."
"The solution is outstanding from a monitoring perspective."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
"There's room for improvement regarding the time frame for retrieving emails."
"The XDR dashboard has room for improvement."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The pre-sales cost calculations could be more transparent."
"Microsoft Defender for Office 365 should be more proactive."
"I'd like some additional features any product can give me to protect our environment in a better way."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Configuration requires going to a lot of places rather than just accessing one tab."
"It takes time to go through the interface and pick up things. If it were a more straightforward interface, then it would free up time."
"There aren't so many third-party vendor platforms natively integrated with the platform."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"The pricing needs improvement."
"It would be helpful if they could recognize incidents and simplify the customer's challenge to identify what is happening."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"A reporting portal could be a great addition to help customize reports."
"The solution could improve by having more deployment methods."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution should allow the automation of playbooks."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Datto Endpoint Detection and Response (EDR) Pricing and Cost Advice →
Darktrace is ranked 11th in Email Security with 66 reviews while Datto Endpoint Detection and Response (EDR) is ranked 44th in Endpoint Detection and Response (EDR) with 3 reviews. Darktrace is rated 8.2, while Datto Endpoint Detection and Response (EDR) is rated 7.6. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Datto Endpoint Detection and Response (EDR) writes "Good security scanning, but has a complex setup and the stability isn't ideal". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Datto Endpoint Detection and Response (EDR) is most compared with SentinelOne Singularity Complete, CrowdStrike Falcon, Bitdefender GravityZone EDR, Huntress and Trend Vision One Endpoint Security.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.