We compared Darktrace and Proofpoint Email Protection based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Users praise Darktrace for its valuable features, detection capabilities, autonomous nature, behavioral analytics, and AI capabilities, making it a valuable tool for network security. However, Darktrace is acknowledged as complex and expensive, with some users finding it challenging to set up. In contrast, Proofpoint Email Protection receives praise for its ease of use, fast deployment, and reliable technical support. The pricing of Proofpoint Email Protection has mixed feedback, but the support is highly regarded. Overall, Darktrace may have an advantage in advanced threat detection, while Proofpoint Email Protection may have an advantage in simplicity and support.
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365 is a stable solution."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Its AI technology supports cybersecurity by learning my environment and accurately responding to threats."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"The main valuable feature is that we don't need a lot of analysts. With few analysts, we have all the network monitored, 24/7."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"One member of staff is enough for deployment and maintenance because Darkforce is AI-driven. It does a lot of things by itself."
"I like the dashboards, which are cool. They are more user-friendly, in my experience. Its learning capabilities are really good."
"I am impressed with the product's ability to give insights into network traffic."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"Proofpoint Email Protection is a good product, and its most beneficial feature is the Threat Response Auto-Pull. I also like that it's an integrated email security solution."
"The stability is very good."
"It's a mature product. It does a good job in detection."
"It's very good at identifying threats."
"There is no downtime."
"The archive feature is valuable."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The phishing and spam filters could use some improvement."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"There is room for improvement in terms of reporting."
"Getting logs from different sources can be a challenge."
"The pricing model is a little too high and could be more flexible."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"The interface is too mathematical and it should be simplified."
"Darktrace is a closed technology, meaning we know very little about how it works, including the architecture, which is significant. As a result, when we implement the system and find we're getting many false positives, we have minimal insight into why it's happening and what we can do to fix it. We don't know how the solution is configured, the criteria for threats to be determined, or the product's inner workings. We understand that they have to ensure privacy and their copyright, but we want to see some documentation or public research into the security Darktrace provides."
"The pricing is a bit high for the region."
"The price point for the product was too high for what our possible use case could be."
"In terms of improvements, fine-tuning is the area where we have to spend some time because it works on unsupervised machine learning. It would be good if they can improve their algorithm or technical functionality to reduce the fine-tuning effort. They can also come up with something at the endpoint level. So far, Darktrace has been a network detection response (NDR) solution. It does not offer much at the endpoint level or on user-client devices or servers. There should be more visibility at the endpoint level. It would be good to have the detection and response at the endpoint level by Darktrace. It should also have integration with an agile environment so that we can have continuous development and continuous integration in the application development environment. This is currently not there. It should also have internet-facing platform visibility, which is currently missing. They also need to improve the reporting and management dashboards. Currently, these are not so easy for a non-technical person. All these features would make Darktrace much better, and they would also be helpful in selling more solutions."
"The initial setup is complex."
"The product's deployment is complex and requires technical knowledge."
"The solution's server console and cluster dashboard have been the same for four years so need to be upgraded."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"The largest complaint that we hear from our customers is that there is no local support."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"Proofpoint Email Protection could improve by reducing the price."
"Proofpoint should have better integration with complex environments that need more than one instance of Proofpoint, as there are issues with nested instances."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Darktrace is ranked 11th in Email Security with 66 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Darktrace is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Proofpoint Email Protection is most compared with Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and Check Point Harmony Email & Collaboration. See our Darktrace vs. Proofpoint Email Protection report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.